Deer Valley Club Guest Services Agent - Summer 2026

alterra; Utah; On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Ski perks (vary based on employment)

Friends and family ski discounts

Free staff ski lessons

Discounted rentals (winter staff only)

Subsidized meals at Employee Dining

Subsidized housing options

Discounts at Park City restaurants, sh

Healthcare options

401k plan

Job summary

Deer Valley Resort in Park City, Utah, is hiring a Guest Services Agent for the Deer Valley Club on a seasonal basis. The role requires checking guests in and out, assisting with concierge needs, and delivering high-quality service across shifts including mornings, nights, weekends, and holidays.

Applicants must be able to lift up to 40 lbs, hold a valid U.S. driver’s license, and be comfortable driving company vehicles as needed.

Qualifications

• Knowledge of Deer Valley and the Park City area preferred.
• Must be able to work a varied schedule, including early mornings, nights, weekends, and holidays.
• Must be able to lift at least 40 lbs.
• Hold a valid U.S. driver’s license and be able to drive company and owner vehicles.

Responsibilities

• Check guests and owners in and out of Deer Valley Club.
• Facilitate a smooth check‑in and check‑out for guests and owners.
• Cover front desk during scheduled shift.
• Answer the phones in a professional manner and transfer calls as appropriate.
• Post folio charges, perform folio reconciliation, and create shift reports.
• Assist with owner and guest requests and proactively solve guest problems.
• Concierge duties, including making reservations for restaurants and activities.
• Drive guests locally in the company vehicle.
• Handle cash and credit card transactions and settle guest balances upon departure.
• Assist with carrying guest luggage, firewood, and packages.
• Create and distribute updated schedules of recreational activities, local events, restaurant hours, etc.
• Other duties as assigned.

Job description

Seasonal

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

Perks

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

Purpose of Position

The Guest Services Agent is responsible for ensuring guest, owner, and employee satisfaction at Deer Valley Club.

Responsibilities

• Check guests and owners in and out of Deer Valley Club
• Facilitate a smooth check‑in and check‑out for guests and owners
• Cover front desk during scheduled shift
• Answer the phones in a professional manner and transfer calls as appropriate
• Post folio charges, perform folio reconciliation, and create shift reports
• Assist with owner and guest requests and proactively solve guest problems
• Concierge duties, including making reservations for restaurants and activities
• Drive guests locally in the company vehicle
• Handle cash and credit card transactions and settle guest balances upon departure
• Assist with carrying guest luggage, firewood, and packages
• Create and distribute updated schedules of recreational activities, local events, restaurant hours, etc.
• Other duties as assigned

Qualifications

• Knowledge of Deer Valley and the Park City area preferred
• Must be able to work a varied schedule, including early mornings, nights, weekends, and holidays
• Must be able to lift at least 40 lbs.
• Hold a valid U.S. driver’s license and be able to drive company and owner vehicles

Dates of Employment

• ASAP - 10/4/2026
• Full Time and Part Time positions available

Pay Rate

• $20.00 per hour

Deer Valley Resort is an Equal Opportunity Employer.