Deep Cleaner

Ameristar Casino Hotel Vicksburg; Vicksburg (MS); On-site; USD 15,000 - 17,000; Full time

Job summary

Ameristar Casino Hotel Vicksburg is seeking a Housekeeping Room Attendant to help maintain clean and inviting guest spaces across the property. You will deep clean guest rooms, hallways, and service areas according to established standards, reporting safety issues as needed.

Candidates should have a High School Diploma or equivalent and six months of cleaning experience preferred, plus strong communication and customer service skills.

Qualifications

• High School Diploma or equivalent and six months of cleaning experience preferred.
• Effective written and verbal communication skills; must be able to speak and understand English.
• Good customer service skills required.
• Strong time management skills and ability to maintain pace and quality of work.
• Ability to learn predefined cleaning protocols and follow directions.

Responsibilities

• Deep cleans guest rooms, hallways, and service areas according to established standards.
• Ensures guest rooms and public areas are clean, organized, and attractive; reports safety issues.
• Adheres to uniform standards and attends regular departmental meetings.
• Maintains confidentiality in all company matters.
• Restocks cleaning carts and reports damages or repairs as needed.

Skills

Communication skills

Customer service

Time management

Verbal directions

Education

High School Diploma or equivalent

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Responsible for deep cleaning guest rooms, hallways, and service areas according to established standards and procedures.
• Ensures guest rooms and public areas are clean, organized, and attractive. - Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper.
• Adheres to departmental uniform standards.
• Attends all regular departmental meetings as well as other related meetings as scheduled.
• Follows established protocol when entering and cleaning guest rooms.
• Deep cleans elevators and other areas as assigned.
• Maintains a list of rooms/areas that have been deep cleaned.
• Reports room status on Room Attendant sheets.
• Restocks Housekeeping Deep Cleaner cart with guest supplies and cleaning solutions.
• Reports damage, improvement, or repair issues in the guest rooms or hotel area to the appropriate Housekeeping Supervisor or Executive Housekeeper.
• Responds to reasonable guest requests or places guest in contact with the appropriate person for assistance.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent and six (6) months of previous cleaning experience preferred.
• Must have effective written and verbal communication skills; must be able to speak and understand English.
• Must have good customer service skills.
• Must have strong time management skills and the ability to maintain an acceptable pace and quality of work.
• Ability to identify circumstances or incidents that require the notification and/or approval of others.
• Ability to learn predefined protocols for carrying out cleaning tasks.
• Ability to follow verbal directions.
• Ability to evaluate the quality of guest area cleanliness.
• Must be able to perform the physical essential functions of the job.
• Must be able to work flexible hours including evenings, weekends, and holidays as business needs dictate.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

STARTING SALARY

Starting pay $11.30 an hour, based on experience