Deduction Management Specialist

name; Schaumburg (IL); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO and Sick Days

11 paid company holidays

1 Floating Holiday

2 paid volunteer days per year

3 months fully paid parental leave (rg

Medical, dental, and vision

Paid company life insurance

401k with company match

Summer hours (half day Fridays)

Work from home flexibility

Job summary

C.A. Carlin is seeking a detail-oriented professional to handle deduction management and accounts receivable tasks. You will research, document, and resolve varied deduction claim types while communicating with clients and internal teams to ensure timely resolution.

The role emphasizes organization, strong computer skills, and the ability to work both independently and as part of a team in a dynamic environment. Our benefits package supports work-life balance and growth.

Qualifications

• Proficient in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Ability to work independently and as part of a team.
• Strong data entry and analytical abilities.

Responsibilities

• Provide excellent, timely, accurate and professional customer service.
• Verify the validity of invoicing discrepancies by researching customer claims.
• Communicate effectively with various departments, clients, and customers to resolve deduction inquiries.
• Monitor and maintain the open AR balance for assigned accounts.
• Prioritize workflows for all aged claims, including follow up, resolution, and repayment.
• Gather claim documentation, investigate claims, analyzing to validate customer deductions.
• Work on a variety of web-based client systems.
• Work with Accounts Receivable to resolve disputes on customer invoices.

Skills

Microsoft Office

Data entry

Communication

Detail oriented

Problem solving

Team player

Tools

QuickBooks

Synectics

Adesso

Vistex

AFS

Job description

Who We Are

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry.

What We Do

Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight. We convert insight into programs. We drive programs that consistently deliver results to our clients, on their timeline.

We have more than 300 associates and multiple offices throughout the country. We represent top brands in many categories such as confection, snack, grocery, beverage, frozen, dairy etc.

Overview of the Role

• Candidate will be responsible for deduction management and check requests along with effectively researching, analyzing, documenting, and resolving a variety of deduction claim types in accordance with client specific standards and procedures. The ideal candidate would be well organized, detail oriented with excellent communication skills and able to work independently. Must possess good computer skills as well as be a team player with a positive attitude.

• At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!

What You’ll Do at C.A. Carlin

• Provide excellent, timely, accurate and professional customer service.

• Verify the validity of invoicing discrepancies by means of researching customer claims.

• Communicate effectively both verbally and written with various departments within the company, clients, and customers to resolve deduction inquiries.

• Responsible for monitoring and maintaining the open AR balance for assigned accounts.

• Prioritize workflows for all aged claims, including follow up, resolution, and pursuing repayment.

• Gather claim documentation, investigate claims, analyzing to validate customer deductions.

• Work on a variety of web-based client systems.

• Work with Account Receivable to resolve disputes on customer invoices.

What You Should Bring to the Table

• Proficient in Microsoft Office (Outlook, Word, Excel), and Adobe Acrobat

• Extremely organized and detail-oriented; enjoys working tasks to completion.

• Strong written and verbal communication skills.

• Creative Problem solver with strong analytical skills who strives for results.

• Great data entry skills with and attention to detail.

• Highly resourceful team-player, with the ability to also be effective independently.

You Will Stand Out If You Have

• Any Prior experience with a broker/manufacturer.

• Prior experience with QuickBooks, Synectics, Adesso, Vistex, AFS a plus but willing to train the right person.

Perks

• PTO and Sick Days
• 11 paid company holidays per year
• 1 Floating Holiday
• 2 paid volunteer days per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)
• Work from home flexibility

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.