Deduction Management Specialist

C.A. Carlin; Schaumburg (IL); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

PTO and Sick Days

11 paid company holidays per year

1 Floating Holiday

2 paid volunteer days per year

3 months fully paid parental leave (un

Job summary

C.A. Carlin is seeking a detail-oriented professional to manage deduction claims, research invoicing discrepancies, and communicate with internal teams to resolve issues. you will monitor open AR balances and prioritize aged claims, ensuring timely resolution for assigned accounts.

The role emphasizes data entry accuracy, strong Microsoft Office proficiency, and independent work with a team-oriented mindset. On-site workplace in Schaumburg, IL with standard benefits.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to research, analyze and document deduction claims.
• Proven written and verbal communication skills.

Responsibilities

• Provide accurate, timely, professional customer service on deductions.
• Verify invoicing discrepancies by researching customer claims.
• Communicate with multiple departments to resolve deduction inquiries.

Skills

Microsoft Office

Analytical skills

Communication skills

Detail oriented

Data entry

Team player

Tools

QuickBooks

Synectics

Adesso

Vistex

AFS

Job description

Who We Are

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry.

What We Do

Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight. We convert insight into programs. We drive programs that consistently deliver results to our clients, on their timeline.

We have more than 300 associates and multiple offices throughout the country. We represent top brands in many categories such as confection, snack, grocery, beverage, frozen, dairy etc.

Overview of the Role

• Candidate will be responsible for deduction management and check requests along with effectively researching, analyzing, documenting, and resolving a variety of deduction claim types in accordance with client specific standards and procedures. The ideal candidate would be well organized, detail oriented with excellent communication skills and able to work independently. Must possess good computer skills as well as be a team player with a positive attitude.

• At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families.

What You’ll Do at C.A. Carlin

• Provide excellent, timely, accurate and professional customer service.

• Verify the validity of invoicing discrepancies by means of researching customer claims.

• Communicate effectively both verbally and written with various departments within the company, clients, and customers to resolve deduction inquiries.

• Responsible for monitoring and maintaining the open AR balance for assigned accounts.

• Prioritize workflows for all aged claims, including follow up, resolution, and pursuing repayment.

• Gather claim documentation, investigate claims, analyzing to validate customer deductions.

• Work on a variety of web-based client systems.

• Work with Account Receivable to resolve disputes on customer invoices.

What You Should Bring to the Table

• Proficient in Microsoft Office (Outlook, Word, Excel), and Adobe Acrobat

• Extremely organized and detail-oriented; enjoys working tasks to completion.

• Strong written and verbal communication skills.

• Creative Problem solver with strong analytical skills who strives for results.

• Great data entry skills with and attention to detail.

• Highly resourceful team-player, with the ability to also be effective independently.

You Will Stand Out If You Have

• Any Prior experience with a broker/manufacturer.

• Prior experience with QuickBooks, Synectics, Adesso, Vistex, AFS a plus but willing to train the right person.

Perks

• PTO and Sick Days
• 11 paid company holidays per year
• 1 Floating Holiday
• 2 paid volunteer days per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)
• Work from home flexibility

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.