Dedicated Logistic Manager

Werner Enterprises Inc; Pataskala (OH); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other optional supplemental coverage

Job summary

Werner Enterprises Inc in Pataskala, Ohio, seeks a dedicated Logistics Manager to own the account’s profitability through day-to-day operations, including driver management, load planning, and all customer service functions needed to ensure satisfaction.

You will supervise office personnel and drivers, optimize loads, and maintain strong customer relationships while prioritizing safety, efficiency, and KPI achievement for the account.

Qualifications

• Bachelor’s degree in Business Administration with emphasis in Marketing, Management, or Transportation/Logistics.
• Two to three years of customer service experience.
• Two to three years of transportation experience.
• One to two years of AS400 and PC experience.

Responsibilities

• Overall account management of profitability, revenue, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on-site customer interaction.
• Daily supervision of office personnel (0–10 employees) and drivers (1–200 employees) assigned to the respective account.
• Continually focus on driver training and driver retention.
• Responsible for account profitability and growth.
• Maximize asset utility while focusing on idle reduction and mpg improvement strategies.
• Assign drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, backhauls, stops, directions, etc. with driver needs and availability.
• Utilize operating systems, driver telematics, face-to-face, and phone/text communication.
• Demonstrate a commitment to safety by enforcing compliance with Federal, State, and organizational rules and regulations and promoting a safety culture.
• Implement processes to comply with specific duties, obligations, and regulations and respond to incidents, hazards, and risks in a timely manner.
• Review and audit weekly invoicing for accuracy.
• Establish and maintain positive and professional relationships with drivers, internal associates, and customers.
• Interface with departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
• Ensure compliance with all policies and procedures while making safety-conscious decisions and promoting a safety culture.
• Monitor performance metrics and participate in customer meetings.
• Coordinate maintenance of assets and equipment designated to the account.
• Coordinate HR functions such as interviewing, hiring, discipline, and separations.
• Complete required account reporting for internal and external customers.
• Perform other related duties as assigned.

Skills

AS400

PC skills

Education

Bachelor’s degree in Business Administration with emphasis in Marketing, Management, or Transportation/Logistics

Job description

Overview

The Dedicated Logistics Manager has ownership of the dedicated account’s profitability through day-to-day operations, including driver management, load planning, and all customer service functions needed to ensure customer satisfaction. The operational functions include supervision of personnel, revenue generation, billing, safety, equipment maintenance monitoring, and driver payroll. The role coordinates and enforces standards and procedures to work safely and meet key performance indicators (KPI’s) established by Werner Enterprises and our customer. Overall account management focuses on account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on-site customer interaction.

Responsibilities

• Overall account management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on-site customer interaction.
• Daily supervision of office personnel (0–10 employees) and drivers (1–200 employees) assigned to the respective account.
• Continually focus on driver training and driver retention.
• Responsible for account profitability and growth.
• Maximize asset utility while focusing on idle reduction and mpg improvement strategies.
• Assign drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, backhauls, stops, directions, etc. with driver needs and availability.
• Utilize operating systems, driver telematics, face-to-face, and phone/text communication.
• Demonstrate a commitment to safety by enforcing compliance with Federal, State, and organizational rules and regulations and promoting a safety culture.
• Implement processes to comply with specific duties, obligations, and regulations and respond to incidents, hazards, and risks in a timely manner.
• Review and audit weekly invoicing for accuracy.
• Establish and maintain positive and professional relationships with drivers, internal associates, and customers.
• Interface with departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
• Ensure compliance with all policies and procedures while making safety-conscious decisions and promoting a safety culture.
• Monitor performance metrics and participate in customer meetings.
• Coordinate maintenance of assets and equipment designated to the account.
• Coordinate HR functions such as interviewing, hiring, discipline, and separations.
• Complete required account reporting for internal and external customers.
• Perform other related duties as assigned.

Qualifications

• A bachelor’s degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or an equivalent combination of education and experience.
• Two to three years of customer service experience preferred.
• Two to three years of transportation experience preferred.
• One to two years of AS400 and P.C. experience preferred.

Salary and Benefits

• Expected starting pay range: $64,412.40 – $85,883.20 annualized salary.
• Eligible for benefits including medical, dental, and vision plans; 401(k) plan; stock purchase plan; paid time off; life insurance; disability plans; and other optional supplemental coverage.

Equal Employment Opportunity Statement

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.