Dedicated Final Mile Fleet Manager

TMC Transportation; Stonecrest (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

TMC Transportation is seeking a Dedicated Final Mile Fleet Manager in Georgia to lead drivers, optimize routes, and meet delivery goals while maintaining strong safety performance.

The role emphasizes coaching, performance monitoring, payroll coordination, and adherence to company policies in a fast-paced environment.

Qualifications

• Four-year degree in Transportation and Logistics or related field.
• Proficiency with computer applications.
• Ability to function in a fast-paced environment and tolerate stress.
• Strong problem-solving and detail-oriented approach.
• Excellent interpersonal and telephone communication skills.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency.
• Dispatch loads to the drivers with load information, delivery requirements, and routing.
• Arrange for additional labor for deliveries as needed.
• Track drivers through daily schedules to ensure on-time delivery.
• Communicate with drivers and customers to resolve delivery issues.
• Notify customers of issues that impact expectations or load assignments.
• Promote safety and enforce drivers’ hours of availability.
• Focus on driver retention by understanding requirements and keeping drivers motivated.
• Identify and resolve performance issues through driver evaluations and meetings.
• Resolve conflicts related to home time, pay, equipment, and load assignments.
• Maintain and submit driver payroll records weekly.
• Ensure awareness and enforcement of company policies.
• Maintain records on driver performance and productivity.
• Track equipment maintenance and schedule servicing.
• Involve in training drivers on required procedures, including forklift operation.
• Other duties as assigned.

Skills

Problem-solving

Interpersonal skills

Attention to detail

Communication

Organizational skills

Education

Bachelor's degree in Transportation/Logistics

Job description

Job Description:

PRIMARY FUNCTION:

The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.

SHIFT:

Days

DUTIES AND RESPONSIBILITIES:

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies
• Maintain records pertaining to driver performance and productivity
• Track equipment maintenance requirements and schedule equipment to have work done accordingly
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the moffett forklifts.
• Other duties may be assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
• Fluent in computer applications and keyboard proficiency
• Ability to function in a fast-paced work environment and tolerate stress
• Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
• Excellent interpersonal skills, including good listening skills
• Possess courteous, yet assertive telephone personality

TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.