Debt Collection Claims Representative, Financial Recovery Section

Virginia Office of the Attorney General; Richmond (VA); On-site; USD 58,000 - 61,000; Full time

Job summary

The Virginia Office of the Attorney General is seeking a Debt Collection Claims Representative in the Financial Recovery Section of the Civil Litigation Division to support judgment enforcement and pre-litigation work.

This role focuses on garnishments, warrants in debt, and docket scheduling in state courts, with duties that include interaction with debtors, insurers, and court personnel, and requires strong communication and organizational skills.

Qualifications

• The successful candidate must possess excellent communication skills and analytical ability.
• The position requires word processing skills.
• The successful candidate will be subject to a criminal background check and a valid driver’s license is required.

Responsibilities

• Provide legal support within the Judgment Enforcement Unit for the Civil Litigation Division.
• Involve pre-litigation support and scheduling dockets in general district courts.
• Assist in preparing warrants in debt, garnishments, and related legal documents; respond to inquiries from client agencies, debtors, insurers, attorneys, and court personnel.

Tools

JST CollectMax software

Job description

Title

Debt Collection Claims Representative, Financial Recovery Section

State Role Title

Claims Representative

Hiring Range

$57,800-$61,000

Pay Band

UG

Agency

Attorney General & Dept of Law

Location

Office of the Attorney General

Agency Website

https://www.oag.state.va.us/

Recruitment Type

General Public - G

Job Duties

A unique opportunity exists to work in the Virginia Office of the Attorney General, Financial Recovery Section of the Civil Litigation Division. We offer the opportunity of public service, work-life balance, and an attractive compensation package inclusive of paid time off, paid holidays, health/dental/life insurance, retirement, and more. The mission of FRS is to advance the interests of the taxpayers of Virginia by providing legal advice and services to appropriately, cost-effectively, and aggressively secure recoveries on civil claims in favor of the Commonwealth of Virginia. The position contributes to the section’s mission by providing legal support within the Judgment Enforcement Unit but may also involve prelitigation support as well as preparing Warrants in Debt and scheduling dockets in general district courts. The position assists in using judgment enforcement tools to collect judgments on delinquent accounts receivable arising from the provision of state goods and services, tort claims resulting from damage to state property, and more. The position is the primary contact for pro se debtors and defendants and participates with legal counsel in every phase of recovery, including pre-litigation, litigation, and judgment enforcement. Essential tasks include investigation, preparing garnishments, and may also include issuing legal demands for payment; negotiating settlements and payment plans; preparing legal documents, including warrants in debt, for filing in various state courts; preparing garnishments; responding to inquiries from client agencies, debtors, insurers, attorneys, and court personnel; and maintaining document and file control.

Minimum Qualifications

• The successful candidate must possess excellent communication skills and analytical ability; the ability to prioritize the demands of a high-volume caseload; considerable knowledge of legal principles, practices, and processes; and the ability to work both independently and as a team member to successfully complete complex assignments within prescribed time limits.
• The position supports itself and requires word processing skills.
• The successful candidate will be subject to a criminal background check and a valid driver’s license is required.

Additional Considerations

The preferred candidate will have a minimum of three years of experience providing support in a debt collection, plaintiffs’ litigation, or insurance defense firm; experience with JST Collectmax software or similar case management database software is preferred.

Inclusion Statement

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.