Debit Card Systems Analyst

Experis-US; Raleigh (NC); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Experis Technology Group is seeking a Debit Card Systems Analyst to join the Debit Card Services team in Raleigh, NC. This role focuses on production support, testing, and documentation for debit card operations, with collaboration across technical and business stakeholders.

The ideal candidate has 2+ years in debit card operations or payment systems, strong troubleshooting skills, and proven ability to document requirements and coordinate efforts using Jira and Confluence.

Qualifications

• 2+ years of experience supporting debit card operations or payment systems.
• Experience in testing activities such as regression testing and UAT.
• Ability to document requirements and procedures clearly.
• Strong communication with technical and business stakeholders.

Responsibilities

• Provide ongoing production support for debit card systems, transaction processing, and operational issues impacting day-to-day business operations.
• Troubleshoot production incidents, system defects, and card-related inquiries while researching system behavior and reporting to identify potential processing issues.
• Evaluate the impact of Visa and Mastercard updates, enhancements, and regulatory changes.
• Execute end-to-end project work: gather and document business requirements, develop testing and approval criteria, and perform regression testing and UAT.
• Coordinate with internal teams, compliance partners, and external vendors; track initiatives in Jira and Confluence; and communicate status, system changes, and operational updates to stakeholders.

Skills

Communication skills

Analytical thinking

Problem solving

Documentation

Education

Associate's degree

Bachelor's degree

Tools

Jira

Confluence

Job description

Position Overview

Our client is seeking a Debit Card Systems Analyst to join their team. As a Debit Card Systems Analyst, you will be part of the Debit Card Services team supporting debit card operations, production support, and project delivery. The ideal candidate will have strong troubleshooting skills, a detail-oriented approach to testing and documentation, and the ability to communicate clearly with both technical and business stakeholders—skills that will align successfully in the organization.

Job Title: Debit Card Systems Analyst

Location: Raleigh, North Carolina (On-site: Yonkers Rd; work-from-home options are available as a hybrid schedule defined by Management)

Pay Range: $28

Responsibilities

• Provide ongoing production support for debit card systems, transaction processing, and operational issues impacting day-to-day business operations.


• Troubleshoot and resolve production incidents, system defects, and card-related inquiries while researching system behavior and reporting to identify potential processing issues.


• Evaluate the impact of Visa and Mastercard updates, enhancements, and regulatory changes, including support for semi-annual Business Enhancement Reviews and bulletins.


• Execute project work end-to-end: gather and document business requirements, develop testing and approval criteria, and perform regression testing and UAT to confirm solutions meet needs.


• Coordinate with internal teams, compliance partners, and external vendors; track initiatives in tools such as Jira and Confluence; and communicate status, system changes, and operational updates to stakeholders.

Qualifications

• Associate's or Bachelor's degree.


• 2+ years of experience supporting debit card operations, payment systems, or enterprise projects.


• Strong communication, analytical, and problem-solving skills with the ability to work effectively with both technical and business stakeholders.


• Experience supporting production environments and participating in testing activities such as regression testing and UAT.


• Ability to document requirements, procedures, and operational materials, and to maintain clear, accurate records of project deliverables.

Benefits

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans


• Dental Plan


• Vision Plan


• Health Savings Account


• Health Flexible Spending Account