DEALERSHIP SERVICE ADVISOR

Jones Petroleum Co; Jacksonville (FL); On-site; Full time

Benefits offered by this job

Competitive starting wage

401(k) retirement plan

Medical / Dental / Supplemental Insurance

Paid Time Off

Paid weekly

Job summary

A community-oriented automotive service company in Jacksonville seeks a Dealership Service Writer / Service Advisor. This role involves greeting customers, understanding car issues, and ensuring exceptional customer service. Ideal candidates should possess strong customer service skills and be team-oriented. The position requires physical activity, including lifting up to 60 lbs and occasional ladder climbing. Benefits include a competitive wage, 401(k), and insurance options.

Qualifications

• Ability to walk and stand continuously.
• Lift up to 60 lbs.
• Bend, stoop, and climb a ladder.

Responsibilities

• Greeting customers and asking them to explain car issues.
• Communicating with technicians and writing up customer information.
• Ensuring consistent quality customer experiences.

Skills

Exceptional customer service skills

Team player

Job description

Job Title: Dealership Service Writer / Service Advisor

Company: Countryside Chrysler Dodge Jeep Ram | Jones Petroleum

Direct Link to apply: jonespetroleum.com

Pay: Based on experience and highly competitive

Benefits for Qualified Applicants:

• A competitive starting wage
• Most rewarding 401(k) retirement plan in the Industry!
• Medical / Dental / Supplemental Insurance
• Paid Time Off
• Paid weekly

We are a privately owned COMMUNITY ORIENTED company.

Our Team Members put CUSTOMER SERVICE as their 1st PRIORITY!

Our Team Members are team players and work well with their team including being engaged and displaying pleasant and enthusiastic attitude.

All Team Members are treated fairly with dignity and respect.

Team members are required to follow the site specific / brand specific procedures for offering consistent and quality customer experiences.

Service Writer / Service Advisors are responsible for

• Greeting customers and asking them to explain the car issues, communicating with technicians, writing up customer’s information
• Plus whatever it takes to be a team member at Countryside.

As a Countryside Team Member, you will be responsible for exceptional customer service skills that, include the above items, as well as any and all duties as assigned by a member of management.

Evenings, weekends and the ability to work varied hours and days based on the needs of the business.

Note: This company participates in the E-verify program. This positions is subject to a 90 day introductory period. This introductory period is designed, primarily, to give both the Company and the employee an opportunity to determine whether the employee will be able to adequately perform in the assigned job position. At the end of the introductory period, your performance will be reviewed and a decision made regarding your continued employment or any extended introductory period. All employees are hired as temporary employees until their introductory period has elapsed. Temporary employees are not eligible for any benefits during the introductory period.

Requirements

Physical requirements include: ability to walk and stand continuously, lift up to 60 lbs, bend, stoop, and climbing a ladder is required on occasion.