Dealership Greeter

Mercedes-Benz of Rochester; Rochester (MI); On-site; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Employee vehicle discounts

Professional work environment

Job summary

Mercedes-Benz of Rochester is seeking a Dealership Greeter to warmly welcome customers, answer phones, and guide visitors to the right departments. You will help maintain order in showroom and service areas and provide information about our services.

The role emphasizes strong communication, a friendly demeanor, and reliability in a fast-paced automotive environment. This is a frontline position focusing on exceptional customer service.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and manage a busy environment.
• Friendly and professional demeanor.
• Previous experience in customer service or a similar role preferred.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Greet customers upon arrival and direct them to the appropriate department.
• Manage traffic and maintain order within showroom and service areas.
• Provide information about dealership services and assist with general inquiries.
• Coordinate with staff to facilitate excellent customer service.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Punctuality

Job description

As a Dealership Greeter at Mercedes-Benz of Rochester, you will be the first point of contact for our customers, providing an exceptional and welcoming experience. You will answer phones, greet customers warmly as they arrive, and manage the flow of traffic in both the showroom and service areas to ensure a smooth and efficient environment.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Greet customers warmly upon arrival and direct them to the appropriate department.
• Manage traffic and maintain order within the showroom and service areas.
• Provide information about the dealership services and assist customers with general inquiries.
• Coordinate with dealership staff to facilitate excellent customer service.

Requirements

• Excellent communication and interpersonal skills.
• Ability to multitask and manage a busy environment.
• Friendly and professional demeanor.
• Previous experience in customer service or a similar role is preferred.
• Reliable and punctual with a strong work ethic.

Benefits

• Competitive compensation package
• Opportunities for career growth and development
• Employee discounts on vehicle purchases and services
• Supportive and professional work environment

About the Company

Mercedes-Benz of Rochester is a premier luxury automotive dealership located in Rochester, MI. We are committed to providing our customers with exceptional service and an outstanding experience that reflects the excellence of the Mercedes-Benz brand.