Dealer Services Specialist II - Manheim Orlando

Cox Enterprises; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

30+ days of paid vacation and company-

Great healthcare benefits from day 1

10 days of free child or senior care

Generous 401(k) with company match

Employee discounts on hundreds of item

Team-oriented coworkers

Job summary

Manheim Orlando (Ocoee, FL) is hiring a Dealer Services Specialist II for a full-time, on-site role. You will be the go-to for dealer clients, ensuring a smooth auction experience and acting as their pit crew for the day.

The position emphasizes promoting products, supporting digital sales, negotiating bids, and delivering outstanding service to keep auctions running smoothly. Bilingual a plus, strong communication required.

Qualifications

• High school diploma or GED required.
• 3 years of related field experience or an equivalent combination of education and experience.
• Strong communication and interpersonal skills.

Responsibilities

• Concentration in online vehicle exchange.
• Promoting Manheim’s products and services.
• Support digital sales and transactions.
• Negotiating bids and consulting on pricing.
• Solving problems and being the friendly face clients count on.

Skills

Strong communication skills

Interpersonal skills

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Schedule Requirement

This is a full-time, on-site position based at Manheim Orlando in Ocoee, FL. Team members typically work a Monday through Friday schedule; however, participation in a rotating Sunday schedule is required. When scheduled to work on Sunday, team members are off on the Friday of that same week, maintaining a 40-hour workweek.

Job Summary

Love cars? Love people? You might just love this job. We’re on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn’t your average desk job. You’ll be the go‑to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day – keeping everything running like a well‑oiled machine.

Perks? You bet:

• Competitive pay
• Referral bonuses once you’re on board
• 30+ days of paid vacation and company holidays per year (from day 1)
• Great healthcare benefits from day 1
• 10 days of free child or senior care through Care.com
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team

At Cox, we believe in being transparent – click here for our benefits overview.

Here’s what you’ll be doing:

• Concentration in online vehicle exchange
• Promoting Manheim’s awesome products and services
• Support digital sales and transactions
• Negotiating bids and consulting on pricing,
• Solving problems and being the friendly face our clients count on

Who You Are:

Quick thinker, problem solver, relationship builder — and ready to make every auction day a success.

Minimum:

• A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
• Strong communication and interpersonal skills.
• The ability to perform at a high level and adapt within a fast-paced team environment.
• The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:

• 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
• Previous experience in sales support role.
• Bilingual English/Spanish a plus