Dealer Services Specialist II

Cox Automotive; Matteson (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

Paid vacation and holidays

Healthcare benefits from day 1

401(k) with up to 8% company match

Employee discounts

Great coworkers and teamwork

Job summary

Cox Automotive's Manheim is seeking a Dealer Services Specialist II to be the go-to contact for dealer clients, ensuring a smooth auction experience. You will act as the pit crew for auction day, keeping processes running efficiently and professionally.

Qualified candidates bring strong communication, a high school diploma or GED, 3–5 years in a related field, and a knack for problem solving in a dynamic team setting.

Qualifications

• High school diploma or GED; other education/experience combinations acceptable.
• Strong communication and interpersonal skills are required.
• Ability to perform in a fast-paced team environment.
• Ability to sit or stand for extended periods and lift up to 15 pounds.
• Vision: distance, near and color vision required.

Responsibilities

• Represent the dealer sales lane on sale days.
• Promote Manheim's products and services.
• Help dealers get vehicles ready for auction.
• Negotiate bids, advise on pricing, and provide reconditioning guidance.
• Resolve issues and be the friendly face for clients.

Skills

Strong communication

Interpersonal skills

Team collaboration

Education

High school diploma or GED

5 years related field experience

Job description

Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.

This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.

Perks? You bet:

• Competitive pay
• Referral bonuses once you're on board
• Paid vacation and company holidays (from day 1)
• Great healthcare benefits from day 1
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team

At Cox, we believe in being transparent - [click here for our benefits overview] .

Here's what you'll be doing:

• Representing the dealer sales lane on sale days
• Promoting Manheim's awesome products and services
• Helping dealers get vehicles ready for auction
• Negotiating bids, consulting on pricing, and offering reconditioning advice
• Solving problems and being the friendly face our clients count on

Who You Are:

Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.

Minimum:

• A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
• Strong communication and interpersonal skills.
• The ability to perform at a high level and adapt within a fast-paced team environment.
• The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:

• 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
• Previous experience in sales support role.
• Bilingual English/Spanish a plus

Compensation:

Hourly pay rate is in the range of $0.00 - $0.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets