Dealer Services Specialist II

Cox Automotive Inc.; Matteson (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

Paid vacation & holidays

Health benefits from day 1

401(k) with up to 8% match

Employee discounts

Great coworkers

Job summary

Cox Automotive Inc. is seeking a Dealer Services Specialist II to be the go-to liaison for our dealer clients at Manheim. You’ll ensure an efficient, professional auction experience and support the dealership team with pricing advice and reconditioning guidance.

You’ll be the friendly face on auction days, helping to promote Cox products, manage logistics, and resolve issues quickly in a fast-paced, team-driven environment.

Qualifications

• High school diploma or GED plus 3 years of related experience (or equivalent combo).
• Strong communication and interpersonal skills in fast-paced environments.
• Ability to sit/stand for long periods, perform repetitive tasks, and lift up to 15 pounds.
• Vision requirements: close, far and color perception; good depth perception.

Responsibilities

• Represent the dealer sales lane on sale days.
• Promote Manheim's products and services to dealers.
• Help dealers prepare vehicles for auction.
• Negotiate bids, advise on pricing, and provide reconditioning guidance.
• Resolve problems and be the friendly face dealers rely on.

Skills

Communication skills

Interpersonal skills

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.

This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.

Perks? You bet:

• Competitive pay
• Referral bonuses once you're on board
• Paid vacation and company holidays (from day 1)
• Great healthcare benefits from day 1
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team

At Cox, we believe in being transparent - [click here for our benefits overview] .

Here’s What You’ll Be Doing

• Representing the dealer sales lane on sale days
• Promoting Manheim's awesome products and services
• Helping dealers get vehicles ready for auction
• Negotiating bids, consulting on pricing, and offering reconditioning advice
• Solving problems and being the friendly face our clients count on

Who You Are

Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.

Minimum

• A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
• Strong communication and interpersonal skills.
• The ability to perform at a high level and adapt within a fast-paced team environment.
• The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred

• 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
• Previous experience in sales support role.
• Bilingual English/Spanish a plus

Compensation

Hourly pay rate is in the range of $0.00 - $0.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets