Dealer Services Specialist II - Auction & Client Support

cox; Manheim (PA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

30+ days paid vacation + holidays

Excellent health benefits

Job summary

Cox Automotive - USA is seeking a Dealer Services Specialist II at Manheim. You will be the go-to for dealer clients, ensuring a smooth and professional auction experience, acting as the pit crew to keep operations running smoothly on auction day.

Role emphasizes relationship building, problem solving, and delivering great customer service in a fast-paced environment, with day shifts and on-site work at a Cox location.

Qualifications

• High school diploma or GED with 3 years in related field; alternative 5 years experience.
• Strong communication and interpersonal skills.
• Ability to perform in fast-paced team environment.
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.
• Vision requirements for close, far and color perception.

Responsibilities

• Concentration in online vehicle exchange.
• Promoting Manheim’s products and services.
• Support digital sales and transactions.
• Negotiating bids and pricing.
• Solving problems and being the friendly face our clients count on.

Skills

Communication

Interpersonal skills

Problem solving

Bilingual English/Spanish

Education

High school diploma / GED

3+ years experience in related field

Alternative: 5 years experience

Job description

Cox Automotive - USA is seeking a Dealer Services Specialist II at Manheim. You will be the go-to for dealer clients, ensuring a smooth and professional auction experience, acting as the pit crew to keep operations running smoothly on auction day.

Role emphasizes relationship building, problem solving, and delivering great customer service in a fast-paced environment, with day shifts and on-site work at a Cox location.