Dealer Salesperson

DEALERS AUTOMOBILE AUCTION OF HUNTSVILLE LLC; Athens (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

DEALERS AUTOMOBILE AUCTION OF HUNTSVILLE LLC is seeking a motivated sales associate to enhance the car-buying experience through strong product knowledge and customer relations. You will support customers with vehicle features, depreciation insights, and the buying process while maintaining professional appearance and safety compliance.

You will follow up with clients, meet productivity standards, and work within a team to achieve dealership goals.

Qualifications

• High School Diploma or GED required.
• Some customer relations experience.
• Eligible for a Sales license; valid driver's license.
• Clean MVR; knowledge of vehicles and test drives.
• Exceptional knowledge of makes, models, features.

Responsibilities

• Provide exceptional service during the buying experience.
• Maintain knowledge of inventory and features to assist customers.
• Explain depreciation, equity and values to customers.
• Follow up with customers and collaborate with the team to meet dealership standards.
• Adhere to all safety policies and report accidents immediately.
• Set personal income goals aligned with dealership productivity standards.

Skills

Customer relations

Active listening

Communication

Negotiation

Education

High School Diploma or GED

Job description

POSITION OVERVIEWPrimarily responsible for providing exceptional service to customers in their buying experience through customer relations, product knowledge,and providing a positive buying atmosphere.JOB DUTIESSales efficiency through product knowledge, company standards, and customer/company expectationsKeep abreast of incoming inventory, features, accessories, etc. and how they benefit the customerKnow and understand equity and values, and be able to explain depreciation to the customerCustomer relationsTeam effortsFollow upMust follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisorEstablish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.POSITION REQUIREMENTSHigh School Diploma or GEDSome customer relations experienceMust be able to qualify for a Sales licenseValid driver’s license Clean MVR – Demo vehicles (including test drives)Exceptional industry knowledge – makes, models, features, etc.Professional appearanceBasic computer skillsCHARACTERISTICSModesty – customers do not respond well to bravado and arroganceConscientiousnessAchievement OrientationSelf-Motivated - Not easily DiscouragedBusiness acumen – focused on building repeat customers & referralsExcellent ListenerAccountabilitySKILLS & QUALIFICATIONSAbility to decipher quickly customer needs.Listens more than they speakNo supervisory responsibilityRegular and substantial contact with others.Contacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.Handles sensitive, complex, and/or confidential information.Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.Tasks are multiple and focus more on single processes.Work is sometimes standardized and sometimes varied.There is no responsibility for budget, revenues and/or expenditures.Performs duties within scope of generalCompany policies, procedures and objectives.Analyzes problems and performs needs assessments.Uses judgment in adapting broad guidelines to achieve desired result.Regular exercise of independent judgment within accepted practices.Makes recommendations that affect policies, procedures and practices.Refers exceptions to policy and procedures to the supervisor.PHYSICAL REQUIREMENTSWork involves some exposure to moderate risk of accident and require following basic safety precautions.Position requires occasional or frequent moderate physical activity which includes 40% walking, 45% standing, 5% lifting, and 10% sitting.