Dealer Dice - Swing Shift - On Call

SMGHA Nevada, LLC; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Palms Casino Resort is seeking a Dice Dealer to entertain and engage guests while dealing craps/dice games with accuracy and courtesy. You will help drive gaming activity and revenue by delivering professional service in a fast-paced environment.

The role requires English fluency, strong math skills, flexible availability including nights, weekends and holidays, and the ability to maintain integrity and game standards while upholding a polished appearance.

Qualifications

• Proficient in dealing craps/dice games.
• Literate and fluent in English.
• Eligible to obtain a Nevada Gaming License.
• Strong mathematical skills including addition, subtraction, multiplication, and division.
• Excellent guest service, interpersonal, and communication skills.
• Flexibility to accommodate changing business demands, including schedule changes and overtime.
• Ability to uphold the highest level of integrity in all situations.
• Adherence to all regulatory, company, and department policies and procedures.
• Availability to work all shifts, including evenings, weekends, and holidays.

Responsibilities

• Deal Dice games (Craps/Dice) and provide guests with courteous and accurate service while promoting an entertaining environment.
• Deal a procedurally correct game, while maintaining department standards of game productivity and protecting company assets.
• Assist guests by answering general questions and handling special requests to encourage gaming activity.
• Actively support and sell current marketing promotions and be a strong advocate of the Serrano Club program.
• Maintain a standing position for the duration of each shift while actively engaging players, dealing games accurately, and upholding a professional and focused presence.
• Maintain a professional, neat and well‑groomed appearance in accordance with the departmental dress code.
• Continuously demonstrate a pleasant and enthusiastic demeanor.
• Consistent and regular attendance and punctuality.

Skills

Proficient in dealing craps/dice games

English fluency

Strong mathematical skills

Guest service & interpersonal skills

Flexible schedule

Job description

Job Overview

This position is responsible for dealing dice while ensuring a courteous, engaging, and enjoyable experience for Palms Casino Resort guests. The position also plays a key role in generating revenue for the department through excellent customer service and effective game management.

Essential Functions & Responsibilities

• Deal Dice games (Craps/Dice) and provide guests with courteous and accurate service while promoting an entertaining environment.
• Deal a procedurally correct game, while maintaining department standards of game productivity and protecting company assets.
• Assist guests by answering general questions and handling special requests to encourage gaming activity.
• Actively support and sell current marketing promotions and be a strong advocate of the Serrano Club program.
• Maintain a standing position for the duration of each shift while actively engaging players, dealing games accurately, and upholding a professional and focused presence.
• Maintain a professional, neat and well‑groomed appearance in accordance with the departmental dress code.
• Continuously demonstrate a pleasant and enthusiastic demeanor.
• Consistent and regular attendance and punctuality.

Required Qualifications

• Proficient in dealing craps/dice games.
• Literate and fluent in English.
• Eligible to obtain a Nevada Gaming License.
• Strong mathematical skills including addition, subtraction, multiplication, and division.
• Excellent guest service, interpersonal, and communication skills.
• Flexibility to accommodate changing business demands, including schedule changes and overtime.
• Ability to uphold the highest level of integrity in all situations.
• Adherence to all regulatory, company, and department policies and procedures.
• Availability to work all shifts, including evenings, weekends, and holidays.

Physical Demands & Work Environment

• Work performed in a Casino/Hotel setting with tolerance of varying noise, temperature, illumination, and air quality; possible exposure to smoke.
• Prolonged standing for extended periods.
• Repetitive motions associated with dealing dice, including handling gaming chips and operating equipment.
• Eye/hand coordination to identify dice, chips, and player actions under varying lighting conditions.
• Ability to balance, stoop (up to 45 degrees), kneel, crouch, reach, push, pull, lift, carry, and move objects up to 25 pounds occasionally.
• Ability to maintain concentration and attention to detail in a fast‑paced environment.
• Use of standard office equipment to distinguish letters, numbers, and symbols.

Equal Opportunity Employer

Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law.