Dealer Dice - Swing Shift - Full Time

SMGHA Nevada, LLC; United States; On-site; USD 21,000 - 34,000; Full time

Job summary

Palms Casino Resort is seeking a craps dealer to deal dice games and provide courteous, engaging service that enhances the guest experience, with accuracy and speed. You will promote an entertaining environment, uphold game integrity and house rules, assist guests with questions and special requests, and actively support promotions and the Palms Club program.

The role requires standing for long periods, maintaining a professional appearance, punctual attendance, and flexibility to work evenings,

Qualifications

• Proficient in dealing craps/dice games.
• Literate and fluent in English.
• Eligible to obtain a Nevada Gaming License.
• Strong mathematical skills including basic arithmetic.
• Excellent guest service, interpersonal and communication skills.
• Flexible to accommodate schedule changes and overtime.
• Uphold the highest level of integrity in all situations.
• Adherence to regulatory and departmental policies.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Deal dice games and provide courteous, accurate service.
• Promote an entertaining environment and assist with promotions.
• Ensure games are procedurally correct and protect assets.
• Answer guest questions and handle special requests.
• Support marketing promotions and Palms Club program.
• Maintain standing during shifts and present a professional demeanor.
• Maintain a neat, groomed appearance per dress code.
• Demonstrate a pleasant, enthusiastic demeanor.
• Maintain punctuality and reliable attendance.

Skills

Craps dealing

English fluency

Nevada license eligibility

Mathematical skills

Guest service

Interpersonal skills

Flexibility

Integrity

Policy compliance

Shift availability

Job description

Job Overview

This position is responsible for dealing dice while ensuring a courteous, engaging, and enjoyable experience for Palms Casino Resort guests. The position also plays a key role in generating revenue for the department through excellent customer service and effective game management.

Essential Functions & Responsibilities

• Deal Dice games (Craps/Dice) and provide guests with courteous and accurate service while promoting an entertaining environment.
• Deal a procedurally correct game, while maintaining department standards of game productivity and protecting company assets.
• Assist guests by answering general questions and handling special requests to encourage gaming activity.
• Actively support and sell current marketing promotions and be a strong advocate of the Serrano Club program.
• Maintain a standing position for the duration of each shift while actively engaging players, dealing games accurately, and upholding a professional and focused presence.
• Maintain a professional, neat and well‑groomed appearance in accordance with the departmental dress code.
• Continuously demonstrate a pleasant and enthusiastic demeanor.
• Consistent and regular attendance and punctuality.

Required Qualifications

• Proficient in dealing craps/dice games.
• Literate and fluent in English.
• Eligible to obtain a Nevada Gaming License.
• Strong mathematical skills including addition, subtraction, multiplication, and division.
• Excellent guest service, interpersonal, and communication skills.
• Flexibility to accommodate changing business demands, including schedule changes and overtime.
• Ability to uphold the highest level of integrity in all situations.
• Adherence to all regulatory, company, and department policies and procedures.
• Availability to work all shifts, including evenings, weekends, and holidays.

Physical Demands & Work Environment

• Work performed in a Casino/Hotel setting with tolerance of varying noise, temperature, illumination, and air quality; possible exposure to smoke.
• Prolonged standing for extended periods.
• Repetitive motions associated with dealing dice, including handling gaming chips and operating equipment.
• Eye/hand coordination to identify dice, chips, and player actions under varying lighting conditions.
• Ability to balance, stoop (up to 45 degrees), kneel, crouch, reach, push, pull, lift, carry, and move objects up to 25 pounds occasionally.
• Ability to maintain concentration and attention to detail in a fast‑paced environment.
• Use of standard office equipment to distinguish letters, numbers, and symbols.

Equal Opportunity Employer

Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law.