Deal Desk Specialist - Salesforce & CPQ

United States Digital Space LLC

Austin (TX)

Hybrid

USD 99,000 - 113,000

Full time

14 days+

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Benefits offered by this job

Equity through Employee Share Option

Learning programs and coaching

Quarterly refresh days

Extended end-of-year break

Monthly wellbeing allowance

Parental leave

MacBook provided

Home workspace budget

Social impact days

Medical insurance for you and family

Job summary

Culture Amp is hiring a Revenue Operations professional to ensure accuracy and compliance in our quote-to-cash process. You will audit deals, troubleshoot quotes in DealHub CPQ, and manage Deal Desk tickets within Salesforce, partnering with Sales, Finance, Legal, and RevOps to keep opportunities moving.

The role emphasizes attention to detail, collaboration, and a strong grasp of the end-to-end sales cycle in a SaaS environment.

Qualifications

2+ years of experience in Deal Desk, Sales Operations, Revenue Operations or similar role in a SaaS sales organization.
Strong understanding of end-to-end quote-to-cash process: opportunity management, approvals, pricing, contracting and handoff.
Track record of reviewing sales transactions with attention to detail, sound judgement and compliance.
Strong Salesforce skills: managing tickets, reviewing opportunity data, keeping records accurate.

Responsibilities

Audit closed-won deals in Salesforce to confirm terms, approvals, pricing and documentation.
Hands-on work in DealHub CPQ to build/troubleshoot quotes and understand approval/validation logic.
Own and resolve day-to-day Deal Desk tickets in Salesforce with policy-based guidance.
Collaborate with Account Executives, Sales leadership, Finance, Legal and Revenue Operations to resolve deal issues.