Deal Desk Manager

Samsara; Philadelphia (Philadelphia County); Remote; USD 91,000 - 123,000; Full time

Job summary

Join an innovative company at the forefront of the Connected Operations Cloud. In this pivotal role, you will collaborate with Sales and other teams to define deal success and drive revenue targets. Your expertise in deal structuring and financial analysis will help optimize customer experiences while ensuring compliance and profitability. This role offers the chance to make a real impact on industries that are vital to our economy. With a culture that promotes rapid career development and collaboration, you'll be empowered to shape your own career path in a supportive environment.

Benefits

Health Benefits

Flexible Working

Employee-led Remote Work

Charity Fund

Competitive Compensation Package

Qualifications

• 5+ years in Deal Desk, Finance, or Sales Operations.
• Ability to analyze deal economics and advise on commercial levers.

Responsibilities

• Guide structure and execution of Enterprise deals.
• Evaluate deal financials to optimize execution against targets.

Skills

Deal Desk

Sales Operations

Finance

Communication Skills

Problem-Solving

Commercial Reasoning

Time Management

Education

Bachelor's Degree

Tools

Salesforce

Google Sheets

MS Excel

Job description

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara's Deal Desk team partners closely with our Sales organization to drive market wins and achieve our revenue targets. We are a highly collaborative, global team from a diverse range of backgrounds, focused on making Samsara Deal Desk a great place to work and develop our careers. As a part of the Deal Desk team, you will work with Sales, Sales Operations, Customer Success, Product, Legal, and Finance to define deal success and align on a commercial strategy that is a win-win for the customer, Samsara, and our partners. The ideal candidate is highly self-motivated, intellectually curious, possesses a strong commercial mindset and interpersonal skills, thrives in a fast-paced environment, and enjoys collaborating with other teams to solve commercial challenges.

This role is open to candidates residing in the USexcept Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, and Seattle Metro.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.


• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.


• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.


• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• In close partnership with Sales, guide the structure and execution of Enterprise deals while optimizing for customer experience, revenue, profitability, and compliance.


• Influence deals by advising on optimal deal structure, discounting best practices, and standard commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success.


• Evaluate deal financials, including deal margin, payment terms, and cash flow, to optimize deal execution against company financial targets.


• Mitigate risk through application of standardized terms, ensuring deals align with company policies and revenue recognition requirements.


• Manage the North America Enterprise Deal Desk support request and quote approval queue, consistently maintaining SLAs with high impact output.


• Proficiency in understanding deal financials to drive business decision-making.


• Coordinate closely with internal stakeholders & customers to drive deal closure and ensure a seamless customer experience.


• Collaborate with Enablement to build and deliver training sessions for Sales.


• Identify opportunities for process improvement and, in conjunction with leadership, implement solutions to quantifiably increase efficiency.


• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 5+ years of experience either in Deal Desk, Finance, Sales Operations or Revenue Operations and bachelor's degree or equivalent.


• Proficiency in understanding the overall construction of complex, enterprise SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct.


• Ability to analyze deal economics and explain available commercial levers to Sales.


• Excellent communication skills with the ability to build effective cross-functional partnerships and explain changes to policies and procedures.


• Strong problem-solving mentality, with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of non-standard deals.


• Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently.


• Excellent commercial reasoning skills, balancing an acute attention to detail with the ability to recognize the bigger picture.


• Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.


• Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed.

An ideal candidate also has:

• Experience with CRM tools (e.g. Salesforce) and Google Sheets / MS Excel.

Samsara's Compensation Philosophy: Samsara's compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$91,035—$122,400 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.