Deal Desk Analyst

druva; Santa Clara (CA); Hybrid; USD 95,000 - 140,000; Full time

Job summary

Druva is seeking a Deal Desk Analyst to support global field sales in crafting pricing proposals and optimal deal structures. You will collaborate with Sales, Finance, Legal, and RevOps to improve workflows, ensure compliance, and drive data-driven insights that accelerate sales while protecting margins.

Ideal candidates have 2–3 years in deal desk or revenue operations, a Bachelor's in a quantitative field, and strong Excel/Salesforce skills.

Qualifications

• 3+ years in deal desk, sales operations, or revenue ops.
• Understanding of SaaS metrics (ACV, ARR, churn, NRR).
• Proven ability to influence cross-functional stakeholders.

Responsibilities

• Structure complex deals with profitability and velocity.
• Streamline workflows and leverage AI to automate routine tasks.
• Produce reports on renewal metrics, partnerships, and trends.
• Ensure compliant, scalable deal approval processes.

Skills

Salesforce

Advanced Excel

Deal desk experience

Cross-functional collaboration

Education

Bachelor's degree in Business/Finance/Economics

Tools

Salesforce

Excel (Pivot, formulas)

Job description

About Druva

Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud‑native SaaS platform that delivers air‑gapped and immutable protection across cloud, SaaS, on‑premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva's graph‑powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence.

Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

Visit druva.com and follow us on LinkedIn, X and Facebook.

Role Purpose & Impact:

We are looking for an energized Deal Desk Analyst to help support our global field sales teams in building pricing proposals and deal structures that provide the optimum balance between the right commercial terms for our customers and the best results for Druva. As a key member of the Deal Desk team, this position will interact with colleagues across Sales, Sales Ops, Finance, Pricing, Order Management, Revenue Ops, and Legal. This individual will help drive standardization and business process improvements that result in increased efficiency and sales velocity as Druva continues to scale and grow.

What You'll Do:

• Partner with sales teams to structure complex deals, providing guidance that balances profitability with strategic goals and deal velocity.
• Drive continuous improvement by streamlining approval workflows, fixing process gaps, and leveraging AI tools to automate routine tasks and unlock data‑driven insights.
• Translate deal data into actionable intelligence, preparing key reports on renewal metrics, partner incentives, and performance trends to influence leadership strategy.
• Collaborate cross‑functionally with Revenue Operations, Legal, Finance, and Product teams to maintain robust compliance and scalable approval processes.
• Develop and maintain documentation to support internal and external processes, ensuring team efficiency and knowledge sharing.
• Tackle ad‑hoc analysis and strategic initiatives to support the scaling needs of the business.

What Makes You a Great Fit:

• 2-3 years of experience in Deal Desk, Sales Ops, Finance, or Revenue Operations, preferably within the SaaS or enterprise software sector.
• Bachelor's degree in Business, Finance, Economics, or a quantitative field.
• Proficiency in Salesforce (SFDC) and advanced Excel modeling (pivot tables, complex formulas, and scenario analysis).
• Deep understanding of SaaS business metrics (ACV, ARR, Churn, Net Retention, ARPU) and their impact on deal profitability.
• Proven ability to influence cross‑functional stakeholders (Legal, Sales, Finance, Product) and build productive working relationships.
• Strong project management skills, with the ability to prioritize and execute multiple initiatives under tight deadlines.
• A strategic mindset for process improvement and a track record of using AI tools to automate workflows and drive efficiency.

What Success Looks Like

Success in this role means acting as a high‑velocity, strategic engine for sales while safeguarding profitability as Druva scales. You win by partnering with sales teams to architect creative, cross‑functionally aligned deal structures that accelerate sales cycles without sacrificing margin. Beyond managing daily deal flow, you drive process transformation by leveraging Salesforce, advanced Excel modeling, and AI automation to eliminate workflow friction and deliver data‑driven insights. Ultimately, you serve as a trusted bridge across Sales, Legal, Finance, and RevOps, maintaining flawless compliance while empowering the team to close larger SaaS deals faster.

Why You'll Love Working Here

Innovation is how we operate, not a side project. You'll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.

If you're looking for high‑ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth‑where you'll be trusted to lead and empowered to build‑you'll thrive at Druva.