Deaf Services Program Manager

Partnership for Families, Children and Adults; Chattanooga (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Partnership for Families, Children and Adults seeks a Deaf Services Program Manager to lead services for Deaf, Deaf-Blind and Hard of Hearing communities. You will oversee ASL interpreting, ensuring grant-aligned operations and serving as the main client-services contact.

Responsibilities include event organization, program record maintenance, and representing the organization at external events. A Master’s in social work is preferred and a Bachelor’s is required, with strong project management

Qualifications

• Master’s degree preferred; Bachelor’s degree required.
• 2 years professional experience with Deaf/Hard of Hearing community.
• 2 years project management experience.

Responsibilities

• Provide ASL interpreting and related services to Deaf, Deaf-Blind and Hard of Hearing clients.
• Ensure program operations align with grant requirements and organizational goals.
• Serve as primary point of contact for client services and records.
• Represent Partnership at events; organize events and classes.
• Oversee and maintain program records; perform other duties as assigned.

Skills

ASL fluency

Deaf/Hard of Hearing knowledge

Project management

Event planning

Social media fluency

Microsoft Office

Regulatory knowledge

Travel ability

Communication skills

Education

Master’s degree in social work

Bachelor’s degree in related field

Job description

Together, we empower people and build communities right here in the Tennessee Valley.

At Partnership, we know each and every neighbor we serve deserves safety, support, and a brighter future. Our programs directly serve and empower those most vulnerable, from a mother and daughter bravely seeking safety at our domestic violence shelter to a young adult seeking support at our home for aged-out foster youth.

Serving over 7,000 people every year takes a lot of hands and hearts. Ready to join us?

• Great Culture!
• Be a part of an organization that helps the community in multiple ways!

Job Summary:

Under the direction of the Director of Deaf Services the Deaf Services Program Manager will provide to the Deaf, Deaf-Blind and Hard of Hearing the services including but not limited to asl interpreting, ensure program operations align with grant requirements and operational goals, serve as primary point of contact for client services, represent the company at events, organize events and classes, oversee and maintain program records and other duties as assigned.

Job Qualifications:

Education:

Master’s degree in social work preferred. Bachelor’s degree from an accredited college required. Social work or social services concentration preferred.

Experience:

• 1. Two (2) years professional experience collaborating with and/or advocating for the Deaf and hard of hearing community.
• 2. Two (2) years experience in a non-profit, social work or educational setting.
• 3. Two (2) years of project management experience.

Skills/Abilities:

• 1. Overall knowledge and understanding of the Deaf, Deaf-Blind and Hard of Hearing, and their needs.
• 2. Fluency in ASL (American Sign Language) is required.
• 3. Computer proficiency with Microsoft Word, Excel, Outlook, required.
• 4. Social Media fluency.
• 5. Excellent analytical, organizational, time management, presentation and communication skills.
• 6. Working knowledge of state and federal laws and regulations related to Deaf, Deaf-Blind and Hard of Hearing.
• 7. Ability to travel and be present for off-site events
• 8. Strong project management skills
• 9. Event planning experience and skill

Knowledge orCertification(s):

• 1. Fluent in American Sign Language (ASL).
• 2. Valid driver’s license.

Partnership for Families, Children and Adults