Deaf Community Advocate and Empowerment Specialist

dcara; San Leandro (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental and Vision Plans

Life Insurance

Twelve Holidays

Sick and Vacation Leave

Weekly Wellbeing Hour

Job summary

DCARA is seeking a Community Empowerment Specialist to collaborate with our mission of empowering Deaf* clients by providing information, resources, and tools. The role requires fluency in American Sign Language as you will work frequently with clients and internal teams, with a heavy emphasis on community outreach and advocacy.

The position is primarily in-person, with at least three on-site days per week in San Leandro, CA, and interaction across multiple departments including Interpreting

Qualifications

• Associate Degree or equivalent experience.
• Proficiency in ASL, with knowledge of Deaf culture.
• Strong communication, problem-solving, and active listening skills.
• Proficiency with Google Workspace and similar software.
• Understanding of ADA, Section 504, and related laws protecting Deaf rights.

Responsibilities

• Meet with clients via videophone, Zoom or in person for services and other critical stages of their case.
• Deliver direct client services, advocacy counseling, and information.
• Enroll clients using Salesforce and keep records updated.
• Assist clients with eligibility requirements, applications, and understanding their legal rights.
• Provide self-advocacy resources and training, and facilitate communication access.
• Submit interpreter requests for each assignment and ensure that they meet grant qualification requirements.

Skills

ASL proficiency

Communication

Problem-solving

Active listening

Google Workspace

ADA knowledge

Education

Associate Degree or equivalent

Bachelor Degree or equivalent

Tools

Salesforce

Job description

DCARA is seeking a Community Empowerment Specialist to collaborate with our mission of empowering Deaf* clients by providing information, resources, and tools. The role requires fluency in American Sign Language as you will work frequently with clients and internal teams, with a heavy emphasis on community outreach and advocacy.

The position is primarily in-person, with at least three on-site days per week in San Leandro, CA, and interaction across multiple departments including Interpreting