DDD Program Director - Operations, Compliance and Client Growth

Oasis Habilitation; Lakewood Township (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Oasis Habilitation in Lakewood, NJ is seeking an experienced Program Director to lead our DDD services, support daily operations, ensure compliance, and assist with agency growth. This full-time, in-person role focuses on relationship-building with Support Coordinators and referral sources to expand client intake and services.

You will supervise DSPs and staff, monitor service delivery against plans and standards, and drive onboarding, credentialing, and training compliance.

Qualifications

• Minimum 5 years of experience working with individuals with developmental disabilities.
• Minimum 2 years of supervisory or leadership experience.
• Strong knowledge of NJ DDD services, documentation, compliance, and service delivery.
• Experience working with Support Coordinators and Support Coordination agencies.
• Experience helping a DDD provider grow through referrals, outreach intake, or relationship-building.
• Experience with DSP credentialing, onboarding, training requirements, and compliance.

Responsibilities

• Oversee day-to-day operations of DDD services.
• Supervise, train, and support DSPs and program staff.
• Ensure services are delivered according to DDD requirements, service plans, and agency standards.
• Monitor documentation, service delivery, schedules, staff performance, and compliance needs.
• Assist with DSP onboarding, credentialing, training requirements, and compliance tracking.
• Communicate professionally with families, guardians, Support Coordinators, staff, and referral partners.
• Build and maintain relationships with Support Coordination agencies and other referral sources.
• Assist with client intake, onboarding, and service coordination.
• Help grow the agency by identifying referral opportunities and following up with Support Coordinators and families.
• Support marketing and outreach efforts within the DDD community.
• Help resolve staffing, service, documentation, and compliance issues.
• Promote a positive, respectful, person-centered culture.
• Support organizational growth and help improve internal systems and processes.

Skills

DDD leadership

Supervisory experience

Compliance knowledge

Relationship building

Referral development

Job description

Oasis Habilitation is a growing DDD provider in New Jersey, and we are looking for an experienced, motivated Program Director to help lead our services, support daily operations, maintain compliance, and assist with agency growth.

This is an excellent opportunity for someone with strong experience in developmental disabilities services who understands both the operational side of running a quality program and the relationship‑building needed to grow a successful DDD agency.

We are especially interested in candidates who have experience working with Support Coordinators and Support Coordination agencies, understand how to build referral relationships, and can help bring new clients into the agency through professional outreach, strong communication, and consistent follow‑up.

The ideal candidate will also have experience with DSP onboarding, credentialing, training requirements, documentation, and compliance tracking.

Responsibilities

As Program Director, you will:

• Oversee day‑to‑day operations of DDD services

• Supervise, train, and support DSPs and program staff

• Ensure services are delivered according to DDD requirements, service plans, and agency standards

• Monitor documentation, service delivery, schedules, staff performance, and compliance needs

• Assist with DSP onboarding, credentialing, training requirements, and compliance tracking

• Communicate professionally with families, guardians, Support Coordinators, staff, and referral partners

• Build and maintain relationships with Support Coordination agencies and other referral sources

• Assist with client intake, onboarding, and service coordination

• Help grow the agency by identifying referral opportunities and following up with Support Coordinators and families

• Support marketing and outreach efforts within the DDD community

• Help resolve staffing, service, documentation, and compliance issues

• Promote a positive, respectful, person‑centered culture

• Support organizational growth and help improve internal systems and processes

Qualifications

The ideal candidate has:

• Minimum 5 years of experience working with individuals with developmental disabilities

• Minimum 2 years of supervisory or leadership experience

• Strong knowledge of NJ DDD services, documentation, compliance, and service delivery

• Experience working with Support Coordinators and Support Coordination agencies

• Experience helping a DDD provider grow through referrals, outreach intake, or relationship‑building

• Experience with DSP credentialing, onboarding, training requirements, and compliance

• Strong leadership, communication, follow‑up, and organizational skills

• Ability to work professionally with families, staff, referral sources, and community partners

• A dependable, warm, positive, and solution‑focused approach

• Existing relationships with Support Coordinators, Support Coordination agencies, or DDD referral sources is strongly preferred

Good Fit For Someone With Experience As A:

• DDD Program Director

• DDD Program Manager

• Assistant Program Director

• Residential Manager

• Day Program Manager

• Support Coordination Supervisor

• DSP Supervisor

• Intake Coordinator with DDD experience

• Compliance Coordinator in a DDD agency

• Human Services Manager

• Case Manager with DDD leadership experience

Why Join Oasis Habilitation?

Oasis Habilitation is a growing agency focused on quality care, professionalism, and person‑centered services. This role is ideal for someone who wants to take ownership, make a real impact, and help build a strong DDD program from the ground up.

You will have the opportunity to help shape the agency’s growth, develop relationships in the DDD community, support staff, improve systems, and help families access the services they need.

We are looking for someone who is not only experienced in operations and compliance, but also comfortable representing the agency, building trust with referral partners, and helping the program grow.

Schedule

Full‑time, in‑person position based in Lakewood, NJ.

Pay

$35 – $45 per hour for experienced candidates
or
$65,000 – $90,000 annually, based on experience

Higher compensation may be available for candidates with strong DDD leadership experience, existing Support Coordinator relationships, client intake experience, referral development experience, and DSP credentialing/compliance knowledge.