DCSA Operations Manager - AI-Driven Improvements

CDW; Washington; On-site; USD 75,000 - 85,000; Full time

Job summary

CDW is seeking a senior operations leader to oversee the DCSA program and optimize critical business processes. You will collaborate with IT, logistics, and security teams to ensure efficient execution aligned with organizational goals.

The role requires strong leadership, strategic thinking, and a solid understanding of operational principles. You will drive continuous improvement, assess risks, and ensure compliance with DCSA policies while safeguarding data security practices.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven ability to develop and implement effective operational strategies.
• Deep understanding of operational principles.
• Excellent problem-solving, analytical, communication, and interpersonal skills.
• Certifications such as COM or PMP are a plus.
• Familiarity with the DCSA IT environment and policies is a plus.

Responsibilities

• Oversee and manage operational activities within the DCSA program.
• Ensure efficient execution to support organizational goals.
• Coordinate with IT, logistics, security, and other stakeholders to optimize operations.
• Ensure compliance with DCSA policies.
• Drive continuous improvement.
• Develop and implement effective operational strategies.
• Conduct operational assessments and risk management activities.
• Use management tools for performance analysis.
• Develop operational documentation.
• Apply data security best practices.

Skills

Leadership

Analytical thinking

Problem-solving

Communication

Multitasking

Education

Bachelor's degree in Business Administration/Operations Management or related field

Tools

COM Certification

PMP Certification

Job description

CDW is seeking a senior operations leader to oversee the DCSA program and optimize critical business processes. You will collaborate with IT, logistics, and security teams to ensure efficient execution aligned with organizational goals.

The role requires strong leadership, strategic thinking, and a solid understanding of operational principles. You will drive continuous improvement, assess risks, and ensure compliance with DCSA policies while safeguarding data security practices.