Junior Operations Manager - TS Clearance

CDW; Washington; On-site; USD 75,000 - 85,000; Full time

Job summary

CDW is seeking a senior operations leader to oversee the DCSA program and optimize critical business processes. You will collaborate with IT, logistics, and security teams to ensure efficient execution aligned with organizational goals.

The role requires strong leadership, strategic thinking, and a solid understanding of operational principles. You will drive continuous improvement, assess risks, and ensure compliance with DCSA policies while safeguarding data security practices.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven ability to develop and implement effective operational strategies.
• Deep understanding of operational principles.
• Excellent problem-solving, analytical, communication, and interpersonal skills.
• Certifications such as COM or PMP are a plus.
• Familiarity with the DCSA IT environment and policies is a plus.

Responsibilities

• Oversee and manage operational activities within the DCSA program.
• Ensure efficient execution to support organizational goals.
• Coordinate with IT, logistics, security, and other stakeholders to optimize operations.
• Ensure compliance with DCSA policies.
• Drive continuous improvement.
• Develop and implement effective operational strategies.
• Conduct operational assessments and risk management activities.
• Use management tools for performance analysis.
• Develop operational documentation.
• Apply data security best practices.

Skills

Leadership

Analytical thinking

Problem-solving

Communication

Multitasking

Education

Bachelor's degree in Business Administration/Operations Management or related field

Tools

COM Certification

PMP Certification

Job description

Responsible for overseeing and managing operational activities within the DCSA program, ensuring efficient execution to support organizational goals. Coordinates with IT, logistics, security, and other stakeholders to optimize operations, ensure compliance with DCSA policies, and drive continuous improvement.

What You Will Do

• Oversee and manage operational activities within the DCSA program.
• Ensure efficient execution to support organizational goals.
• Coordinate with IT, logistics, security, and other stakeholders to optimize operations.
• Ensure compliance with DCSA policies.
• Drive continuous improvement.
• Develop and implement effective operational strategies.
• Conduct operational assessments and risk management activities.
• Use management tools for performance analysis.
• Develop operational documentation.
• Apply data security best practices.

What We Expect of You

• Bachelor’s degree (or equivalent work experience) in Business Administration, Operations Management, or related field.
• Proven ability to develop and implement effective operational strategies and strong leadership skills.
• Deep understanding of operational principles.
• Excellent problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
• Relevant certifications (e.g., COM, PMP), is a plus.
• Familiarity with the DCSA IT environment and policies, is a plus.

Pay range: $75,000 - $85,000 depending on experience and skill set.
Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.