DC Support & Customer Care Coordinator

Socket.dev; Auburn (WA); On-site; USD 38,000 - 54,000; Full time

Job summary

American Tire Distributors is seeking a Distribution Center Support Coordinator to ensure smooth operations and proactive disruption prevention. You will manage funds, communications, and process improvements to support on-time deliveries.

The role emphasizes collaboration with sales and logistics, accurate invoicing, and prompt issue resolution in a high-volume center. Equal opportunity employer.

Qualifications

• High School diploma or GED required.
• Associates degree preferred.

Responsibilities

• Collect and deposit funds at the Distribution Center securely.
• Notify sales teams and customers about delivery delays.
• Maintain adequate supplies for operations.
• Process vendor invoices accurately and on time.
• Process customer orders and coordinate with partners.
• Handle real-time escalations and system tickets.
• Document management and daily process compliance.

Skills

Action-Oriented

Builds Customer Loyalty

Builds Rapport

Communicates Effectively

Customer-Focused

Customer-Focused Approach

Decision Quality

Ensures Accountability

Instills Trust

Masters Service Conversations

Navigates Customer Challenges

Optimizes Work Processes

Service Into Sales

Strengthens Customer Connections

Education

High School or GED

Associates degree

Job description

American Tire Distributors is seeking a Distribution Center Support Coordinator to ensure smooth operations and proactive disruption prevention. You will manage funds, communications, and process improvements to support on-time deliveries.

The role emphasizes collaboration with sales and logistics, accurate invoicing, and prompt issue resolution in a high-volume center. Equal opportunity employer.