DC Support Coordinator - Customer-Driven Operations Lead

American Tire Distributors Inc.; Auburn (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

American Tire Distributors is seeking a Distribution Center Support Coordinator to proactively prevent customer disruption and communicate delays to customers and sales teams. The role emphasizes accuracy in deposits, vendor invoice processing, and timely problem resolution.

Qualifications include a high school diploma or GED, with an associates degree preferred, and 1–2 years of related experience. The position requires a Monday–Friday schedule with alternating Saturdays and the ability to

Qualifications

• High school diploma or GED required; associates degree preferred.
• 1-2 years of related experience preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Collect and deposit funds at the Distribution Center with designated receivers.
• Communicate product delays to sales teams and inform customers of delivery issues.
• Process vendor invoices and customer orders promptly and accurately.
• Manage real-time escalations and ensure timely reporting and resolution of issues.

Skills

Builds Customer Loyalty

Builds Rapport

Customer-Focused Approach

Navigates Customer Challenges

Masters Service Conversations

Service Into Sales

Strengthens Customer Connections

Education

High School or GED

Associates Degree

Job description

American Tire Distributors is seeking a Distribution Center Support Coordinator to proactively prevent customer disruption and communicate delays to customers and sales teams. The role emphasizes accuracy in deposits, vendor invoice processing, and timely problem resolution.

Qualifications include a high school diploma or GED, with an associates degree preferred, and 1–2 years of related experience. The position requires a Monday–Friday schedule with alternating Saturdays and the ability to