DC Shift Area Manager

West Marine; Hollister (CA); On-site; USD 72,000; Full time

Job summary

West Marine is seeking a Department Manager to oversee multiple departments within their Distribution Center. This role aims to enhance productivity and accuracy in product flow, while managing a team and upholding company standards. The ideal candidate will have extensive experience in warehouse management and strong communication skills, contributing to a dynamic, family-oriented workplace dedicated to customer satisfaction and sustainability.

Qualifications

• Minimum 3 years of relevant experience required.
• Experience in managing warehouse crew members.
• Proven track record managing large inventory.

Responsibilities

• Overseeing product flow and process execution in warehouse.
• Managing team performance with respect to KPIs.
• Hiring, training, and coaching direct reports.

Skills

Bilingual (English/Spanish)

Strong math skills

Communication

Organizational skills

Problem-solving

Detail-oriented

Education

High School Diploma

BS/BA

Tools

Microsoft Office Suite

AS400/JDA

Job description

We don’t just sell anchors and rigging. We sell a love of the water that lasts for generations.

We don’t just sell life jackets and flares. We sell peace of mind for your most precious cargo.

We don’t just have a passion for boating. We have a lifetime of experience that we can’t wait to share with you.

So when you shop at West Marine, it’s not just for boating gear – it’s for the pure pursuit of more water and less hassle.

If you have a passion for being on the water and are looking to join a world-class organization, then West Marine is the place for you! West Marine is recognized as the premier multi-channel retailer of boating and fishing supplies with more than 230 stores located throughout 37 states and Puerto Rico. When you work at West Marine, your part of a family; one that values spending quality time on the water, doing the things you love, and sharing that passion with our customers and community.

Position Summary:

Under limited supervision, this position manages multiple departments to complete the accurate flow of product out of the Distribution Center. Proper execution of all processes includes, but are not limited to, meeting/exceeding department KPIs for performance and accuracy, and working with other departments to complete daily workload requirements. The manager oversees the selection and packing of all Wholesale Division orders and third shift replenishment Team. This position reports to the General Manager

This position is budgeted at $72,000

Primary Responsibilities:

• Wholesale Pick/Pack – Responsible for the timely and accurate product flow out of the DC through all outbound processes, including but not limited to, picking, packing, shipping, and hazmat compliance.
• Responsible for the timely and accurate product flow into the Distribution Center through inbound processes, including but not limited to, put away and replenishment.
• Create, implement and manage the operational environment for put away and replenishment through technology and available reporting.
• Productivity Standards & Reporting – Responsible for establishing productive goals in picking, packing, put away and replenishment relative to KPI’s established in annual budgets and in line with continuous improvement.
• Create, implement and establish daily reporting tools and accountability metric, including SOPs, to drive improvements in productivity and training standards across all areas of production.
• All Areas – Create, meet, and exceed department goals for growth and KPIs (safety, accuracy, productivity, etc.)
• Hire, train, coach, review and discipline direct reports on important information about company-based policies, procedures, and guidelines as well as additional business-related issues. Create and maintain an environment that is motivational and fosters growth. 1-1 based communication to occur bi-monthly to ensure open dialogue between direct reports and management.
• Create and maintain an environment that exemplifies West Marine’s Mission Statement and Core Values including sustainability initiatives.
• Additional Job Functions – Performs related duties as required.

Education, Experience & Skills:

• Minimum 3 years experience of relevant experience required.
• Bilingual (English/Spanish) a plus
• High School Diploma required. BS/BA a plus
• Previous experience managing crew members in a warehouse or similar environment, including multiple areas of responsibility concurrently.
• Proven track record of managing an inventory of more than $20MM, receipts of $110MM and controlling the shrink to less than .50% of total inventory dollars
• Proven track record of producing results with engineered standards
• Strong math and communication skills with the ability to investigate and problem solve
• Strong detail orientation and organizational skills a must
• Microsoft Office Suite and AS400/JDA experience a must
• Must be able to work a standard workday including weekends as set by West Marine. Must be able to lift 65 pounds and 25 pounds to shoulder height. While performing duties of the job, crewmember is occasionally required to operate heavy equipment, stand; walk; sit; use hand to finger keyboard and calculator; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, color vision, depth perception and the ability to focus. The noise level in the work environment is usually moderate.