The Retail Associate plays a key role in creating a welcoming, upscale shopping environment by delivering attentive service and maintaining high standards of merchandise presentation and store appearance.RESPONSIBILITIES AND DUTIESProvide a warm, welcoming, and professional experience for all customers and donors, treating every guest with dignity and respect throughout their visit.Address customer questions or concerns promptly and professionally to enhance the overall shopping experience.Communicate effectively with team members and Retail Management to ensure smooth daily operations and alignment with customer service standards.Assist with unloading incoming furniture and donations, moving priced merchandise to the sales floor in a timely manner.Support customer furniture purchases by wrapping, staging, and assisting with loadouts as needed.Assist in moving furniture and fixtures as directed to support merchandising and store layout updates.Maintain an organized, well-stocked, and visually appealing sales floor by restocking merchandise and following established rotation schedules, including weekly furniture rotation and 6-week product flow standards.Assist with pricing inbound furniture as it arrives, following company guidelines.Support merchandising efforts to create elevated, boutique-style displays that enhance the shopping experience.Maintain the cleanliness and safety of the store during every shift, including fitting rooms, restrooms, sales floor, parking lot, carts, sidewalks, windows, and common areas.Open and close the cash register and/or building as assigned.Keep communication devices (walkie) active and respond promptly to changing business needs.Support daily retail productivity goals and maintain a positive, team-oriented attitude.Share sales ideas and customer feedback with the Retail Manager to support continued growth and improvement.Adhere to professionalism standards, including limited personal cell phone use away from the sales and processing floor.Other duties as assignedKNOWLEDGE, SKILLS AND ABILITIESMust have a commitment to Sunshine Acres Childrens’ Home mission.Must be a people person with a pleasant and willing attitude and have a servant’s heart.Experience in retail operations preferred.Excellent communication skills (both oral and written) with an excellent command of the English language.Excellent math and money handling skills.Ability to interpret a variety of instructions furnished in written or oral form.Ability to operate a cash register and credit card machine.Ability to lift up to 75 pounds and perform repetitive movements such as bending, twisting, and lifting throughout the day.EDUCATION AND EXPERIENCEHigh School diploma or GED required.Two to three years’ experience in retail or related experience is preferred.PHYSICAL/ENVIRONMENTAL DEMANDSStand 3/4 of the time.Walk 3/4 of the time.Sit 1/4 of the time.Use hands to type – computer keyboard or register 3/4 of the time.Use hands to handle documents and merchandise 3/4 of the time.Talk or hear All DayModerate physical activity daily, with occasional strenuous activity. Able to lift at least 50 pounds. Use hands to lift, sort, clean, organize throughout a standard workday. The store is well lit, heated and/or air-conditioned. indoor retail and office setting with adequate ventilation. Required to wear a name badge.Reasonable Accommodation Statement:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.WORK SCHEDULE/HOURSPart time - Monday through Saturday, up to a maximum of 30 hours per week.Full time - Monday through Saturday, up to a maximum of 40 hours per week.Attendance at specific meetings, off-site events, or training, as required.Benefits and Eligibility:Part-time employees will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:401KEmployer Paid Life InsurancePaid Time Off; Sick and VacationPaid Holidays30% employee discount at all locationsFull-time employees will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:Medical PlansDental PlansVision Plan401KEmployer Paid Life InsurancePaid Time Off; Sick and VacationPaid Holidays30% employee discount at all locationsThese are just a few highlights of our key benefit offerings!