DC Puller (Illinois)

Rural King; Mattoon (IL); On-site; USD 27,552 - 32,993; Full time

Benefits offered by this job

401(k) plan with matching contributions

Healthcare plans

15% Associate Discount

Job summary

Rural King in Mattoon, Illinois seeks a Puller to use equipment for retrieving and consolidating freight in the distribution center. The role emphasizes customer service, teamwork, and the ability to adapt to new tasks.

Qualified candidates will have at least one year of warehouse experience and demonstrate excellent communication and customer service skills. Join Rural King and be part of a team that supports the communities we serve.

The pay range for this position is between $20.00 to $23.95 per hour, based on experience and qualifications.

Qualifications

• Ability to interact with the team in a fast-paced environment, remaining flexible and efficient.
• Demonstrated ability to prioritize tasks and maintain high attention to detail.
• Proven track record of consistently producing error-free work and meeting quality standards.

Responsibilities

• Use cherry pickers, reach trucks, and forklifts to retrieve and consolidate freight.
• Provide friendly and professional customer support.
• Ensure the proper documentation in the warehouse management system.

Skills

Excellent customer service skills

Ability to count and perform basic math

Interpersonal and communication skills

Education

At least one year of warehouse/manufacturing experience or equivalent

Job description

Overview

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How we reward you

• 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

Responsibilities

What You’ll Do

As a puller, you will be responsible for using equipment such as cherry pickers, reach trucks, and forklifts to retrieve and consolidate freight in the distribution center. Pullers will retrieve warehouse orders and move them to the proper induction lanes so the cargo can go to the stores. They will also locate warehouse locations to put away inbound freight so that it can be later retrieved to send to the stores.

• Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.
• Apply a positive and enthusiastic approach to customer service while maintaining professionalism and a friendly
• Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual

Responsibilities and Expectations

• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous
• Provide friendly, proactive, and professional internal and external customer support while assisting with inquiries, concerns, and issues promptly and
• Actively participate in learning initiatives such as training programs, workshops, and Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Use an RF scan gun to scan cases, master loads, and locations as needed.
• Ability to ensure that freight is going to the proper location.
• Ability to check and maintain proper documentation in the warehouse management system.
• Required to accurately follow various inbound, outbound, and freight relocation operations processes.
• Ensure the freight is stacked securely before moving the pallet.
• Ensure quality and production KPI goals are met daily, weekly, and monthly.
• Follow safety regulations and maintain a clean and safe working environment.
• Perform other duties as assigned

Qualifications

Preferred Qualifications

• At least one year of warehouse/manufacturing experience or equivalent combination of experience and education.
• Ability to interact with the team in a fast‑paced environment, remaining flexible, proactive, resourceful, and efficient.
• Ability to count and perform basic math.

Those Who Succeed Possess

• Excellent verbal and written interpersonal and communication
• Excellent customer service skills.
• Able to operate aligned with the People Promise, which includes having a positive and passionate attitude for and commitment to Rural King initiatives.
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain high attention to detail.
• Proven track record of consistently producing error‑free work and meeting quality standards.
• Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
• Proven track record of successfully adapting to new environments, responsibilities, and tasks.
• Demonstrated willingness to take on new responsibilities, tasks, and projects, demonstrating a proactive approach to learning and growth.
• Genuine enthusiasm for learning and personal growth, demonstrated through a track record of
• actively seeking opportunities for professional development.

• Possess a growth mindset characterized by a belief in developing talents and intelligence through handwork, dedication, and continuous learning.

Physical Requirements

• Must be able to sit or stand for prolonged periods.
• Must be able to lift 65 pounds at times.
• Must be able to access and navigate all facilities.
• Must be able to verbally communicate effectively with others (in‑person and via electronic devices).
• Must be able to see at close and far distances.
• Must be able to lift, bend, carry, and push repetitively.

Supervisory Responsibilities

No

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $20.00 - $23.95 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws.