DC Pension Administration Lead 18 month FTC

PensionsAge; Westville (IN); On-site; USD 87,000 - 121,000; Full time

Job summary

PensionsAge, a leading UK pensions organisation, is seeking an experienced DC pensions professional for an 18-month fixed-term contract. You will work with senior leadership to drive service performance, support operational improvements and provide hands-on expertise across a wide range of DC administration activities.

Responsibilities include mobilising and developing a DC administration function, improving service delivery and KPIs, managing complex cases, coaching staff and driving process

Qualifications

• Experience in DC pension administration.
• Strong knowledge of investments, reconciliations and member services.
• Experience delivering operational improvement initiatives.
• Excellent stakeholder management and communication skills.
• Ability to balance hands-on delivery with operational oversight.

Responsibilities

• Support mobilisation and development of a DC administration function.
• Improve service delivery, controls, SLAs and KPIs.
• Manage complex cases, escalations and operational risks.
• Coach and support team members and future leaders.
• Drive continuous improvement and process efficiency.

Skills

DC pension administration

Investments & reconciliations

Operational improvement

Stakeholder management

Hands-on delivery & oversight

Job description

An exciting opportunity for an experienced DC Pensions professional to join a leading UK pensions organisation on an 18-month fixed-term contract, supporting the growth and stabilisation of a developing DC administration team.

Working closely with senior leadership, you'll help drive service performance, support operational improvements and provide hands-on expertise across a wide range of DC administration activities.

Key Responsibilities

• Support the mobilisation and development of a DC administration function
• Improve service delivery, controls, SLAs and KPIs
• Manage complex cases, escalations and operational risks
• Coach and support team members and future leaders
• Drive continuous improvement and process efficiency

About You

• Proven experience in DC pension administration
• Strong knowledge of investments, reconciliations and member services
• Experience delivering operational improvement, change or stabilisation initiatives
• Excellent stakeholder management and communication skills
• Ability to balance hands-on delivery with operational oversight

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.

If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.