DC Operations Lead: Grow, Optimize & Unite Team

Mattress Firm; Medley (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription and visn

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is seeking an Assistant Operations Manager for our distribution center in Medley, FL. The role supports efficient daily DC operations, oversees the DC team, and helps achieve financial targets while maintaining safety standards and world-class service.

The position requires strong leadership, hands-on training, and a focus on process improvement. It offers a daytime shift (12-9 PM) and opportunities for advancement within the company.

Qualifications

• High School diploma or equivalent required.
• Bachelor's Degree preferred.
• 2+ Years related experience preferred. And

Responsibilities

• Assist in the efficient day-to-day operations of the distribution center.
• Contribute to meeting overall financial objectives of the distribution center compared to budget.
• Create and foster an environment of trust, open two-way communication, and cohesive team effort.
• Ensure alignment with strategic vision and communicate organizational mission and values to the team.
• Communicate with team members through regular and frequent meetings.
• Hold one‑on‑one meetings with direct reports at least twice a month.
• Ensure adherence to operational processes, policies, and procedures.
• Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
• Identify opportunities and drive continuous improvement initiatives in the distribution center.
• Facilitate resolution of customer service issues.
• Verify driver payroll for accuracy.
• Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
• Ensure use of proper safety equipment and maintain a safe working environment by ensuring adherence to all safety policies and procedures.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
• Execute team member performance improvement plans, progressive discipline, and terminations when appropriate per Company policy.

Skills

Open and approachable

Motivate and empower

Team building

Problem solving

Adaptability

Tools usage

Collaborative mindset

Strategic thinking

Education

High School diploma or equivalent

Bachelor's Degree

Tools

Microsoft Outlook

Microsoft Excel

PowerPoint

Job description

Mattress Firm is seeking an Assistant Operations Manager for our distribution center in Medley, FL. The role supports efficient daily DC operations, oversees the DC team, and helps achieve financial targets while maintaining safety standards and world-class service.

The position requires strong leadership, hands-on training, and a focus on process improvement. It offers a daytime shift (12-9 PM) and opportunities for advancement within the company.