Distribution Center Operations Lead

Mattress Firm Inc.; South Carolina; On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k) with matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay with bonus opportunities

Employee discounts on sleep products

Job summary

Mattress Firm is seeking an Assistant Operations Manager to support the daily operations of a distribution center, supervise the team, and help achieve financial objectives. The role emphasizes adherence to safety policies, process standards, and team development.

Responsibilities include payroll verification, cycle counts, and driving continuous improvement while maintaining world-class service for internal and external customers.

Qualifications

• High School diploma or equivalent required.
• Bachelor's Degree preferred.

Responsibilities

• Assist in the efficient day-to-day operations of the distribution center.
• Contribute to meeting overall financial objectives of the distribution center compared to budget.
• Create and foster an environment of trust, open two-way communication, and cohesive team effort.
• Ensure alignment with strategic vision and communicate organizational mission and values to the team.
• Communicate with team members through regular and frequent meetings.
• Hold one-on-one meetings with direct reports at least twice a month.
• Ensure adherence to operational processes, policies, and procedures.
• Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
• Identify opportunities and drive continuous improvement initiatives in the distribution center.
• Facilitate resolution of customer service issues.
• Verify driver payroll for accuracy.
• Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.

Education

High School diploma or equivalent

Bachelor's Degree

Job description

Mattress Firm is seeking an Assistant Operations Manager to support the daily operations of a distribution center, supervise the team, and help achieve financial objectives. The role emphasizes adherence to safety policies, process standards, and team development.

Responsibilities include payroll verification, cycle counts, and driving continuous improvement while maintaining world-class service for internal and external customers.