DC Operations & Customer Service Specialist

American Tire Distributors Inc.; Manassas (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

American Tire Distributors is seeking team members for our Distribution Center to handle cash and payments, deposit funds, and communicate delivery issues to the sales team. You will support operations, ensure timely vendor payments, and maintain high standards of customer service.

The role emphasizes accuracy in deposits, effective communication, and the ability to resolve issues promptly in a fast-paced warehouse environment.

Qualifications

• High school or GED required; associates degree preferred.
• Experience in customer service or retail is a plus.
• Strong communication and problem-solving skills.

Responsibilities

• Collect and deposit funds at the distribution center with payment receivers.
• Handle cash, checks, and card payments securely and per policy.
• Inform customers of delays and communicate supply chain issues to sales teams.

Skills

Builds Customer Loyalty

Builds Rapport

Customer-Focused Approach

Navigates Customer Challenges

Masters Service Conversations

Service Into Sales

Strengthens Customer Connections

Education

High School or GED

Associates

Job description

American Tire Distributors is seeking team members for our Distribution Center to handle cash and payments, deposit funds, and communicate delivery issues to the sales team. You will support operations, ensure timely vendor payments, and maintain high standards of customer service.

The role emphasizes accuracy in deposits, effective communication, and the ability to resolve issues promptly in a fast-paced warehouse environment.