DC Lead Shift 2

At Home; Carlisle (Cumberland County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Flexible Spending Accounts

Paid Time Off

Holidays

Volunteer Time

Job summary

At Home is seeking a Distribution Center Lead to train and direct team members in unloading, sorting, and loading cartons and pallets in a fast-paced setting. You will drive KPI performance, lead shifts, and ensure safe, efficient warehouse operations.

You will supervise shipping, receiving, and sorting to meet daily targets, adjust labor in real time, mentor associates, and coach continuous improvement while upholding safety standards in an automated environment.

Qualifications

• 2+ years warehousing experience.
• Previous Lead experience.
• Ability to lead others in a positive work environment.
• Ability to overcome obstacles to meet timelines.
• Effective communication and interpersonal skills.
• Proficiency in English; read, write, and communicate in English.
• Quick learner and adapts to changing needs.
• Ability to operate material handling equipment.
• Ability to lift 50 pounds.
• Ability to adopt safety procedures and ensure safe work practices.

Responsibilities

• Lead KPI-driven performance improvements and guide team toward targets.
• Ensure clear shift handovers and transparent communication with management.
• Oversee shipping, receiving, and sorting to meet daily throughput targets.
• Balance workloads and adjust labor deployment in real time.
• Support onboarding and ongoing training for safety and skill development.
• Conduct performance evaluations and provide constructive feedback.
• Identify and resolve operational issues using KPI data and root cause analysis.
• Champion a strong safety culture and address hazards promptly.
• Coordinate with AGVs/AMRs and automated equipment to minimize downtime.

Skills

KPI-driven leadership

Team leadership

Communication

Problem solving

English proficiency

Adaptability

Safety compliance

Manual handling operations

Job description

Job Summary

The Distribution Center Lead is responsible for training and directing team members to safely and efficiently unload, sort, and load cartons and pallets in a fast-paced environment.

Essential Functions

• KPI-Driven Leadership: Gather, analyze, and apply Key Performance Indicators (KPIs) — including Cost Per Carton, Productivity, and Downtime — to guide team performance, identify trends, and implement process improvements.
• Effective Communication: Ensure consistent and transparent communication across team members and management. Lead clear shift handovers and keep all stakeholders aligned on operational goals and progress.
• Operational Oversight: Supervise and actively participate in the accurate and timely shipping, receiving, and sorting of product to meet daily throughput and completion targets.
• Workforce Optimization: Provide clear direction and assign tasks effectively to balance workloads and maximize productivity. Adjust labor deployment in real-time to meet changing demands.
• Training & Development: Support the onboarding of new associates and ensure all team members receive ongoing training to enhance skills, ensure safety compliance, and promote professional growth.
• Performance Coaching: Conduct performance evaluations, deliver constructive feedback, and coach team members to drive continuous improvement in productivity, quality, and safety.
• Problem Resolution: Proactively identify and resolve operational or personnel issues using KPI data and root cause analysis to minimize disruptions and maintain workflow efficiency.
• Safety Leadership: Champion a strong safety culture by monitoring incident rates, conducting safety walks, reinforcing safety protocols, and taking immediate action to address hazards.
• Automation Coordination & Floor Execution: Oversee and support daily operations within an automated environment, including coordination with driverless forklifts (AGVs/AMRs) and automated offloading equipment. Ensure team members follow proper interaction protocols, maintain safe and efficient material flow, and address minor system issues or escalations to minimize downtime and support throughput goals.

Qualifications

• 2+ years warehousing experience
• Previous Lead experience
• Ability to lead others in a positive work environment
• Ability to overcome obstacles to meet timelines
• Effective communication and interpersonal skills
• Proficiency in English; read, write, and communicate in English
• Quick learner and adapts to changing needs
• Ability to operate material handling equipment
• Ability to lift 50 pounds
• Ability to adopt safety procedures and ensure safe work practices

Who We Are

Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you’ll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX. We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future.

Working Conditions

• Distribution Centers
• Ability to lift a minimum of 50 lbs individually
• Work in a non-climate-controlled environment

Summary of Benefits

At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:

• Full-Time – All Prior Benefits PLUS
• Medical Insurance
• Flexible Spending Accounts
• Paid Time Off, Holidays, and Volunteer Time

Accommodations

If a reasonable accommodation is required to fully participate in the hiring process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact [e-mail].

Equal Employment Opportunity Notice

When you’re a part of At Home, you have the full support of a diverse, close-knit team. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture – we respect, appreciate, and celebrate the experiences and qualities that differentiate everyone on the At Home team.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job and duties. Employees may be assigned additional duties and responsibilities. Employment remains at-will and nothing in this job description changes the at-will employment relationship.