Dayton General Manager

Diakon Logistics, Inc.; South Brunswick (NJ); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with match

Paid vacations and holidays

Job summary

Diakon Logistics, Inc. in New Jersey seeks a General Manager to lead daily operations of appliance and furniture delivery, installation, and assembly. You will manage independent contractors, ensure compliance, and drive revenue growth while aligning with company strategy.

The role requires proven leadership, hands-on logistics experience, strong communication, and the ability to build client relationships in a fast-paced, metric-driven environment. Competitive salary and benefits offered.

Qualifications

• Leadership experience to drive performance and coach teams.
• Hands-on final-mile appliance/furniture delivery, installation and assembly.
• Strong communication and client relationship-building skills.
• Bilingual in Spanish highly preferred.
• Proficiency with Excel and MS Office; metrics-driven work style.
• Bachelor's degree and 2-4 years in logistics/supply chain preferred.

Responsibilities

• Manage a fleet of independent delivery contractors with recruitment and performance reviews.
• Ensure daily compliance, monitor routes, and conduct weekly field audits.
• Validate in-home installation procedures and ensure quality.
• Build client relationships and identify opportunities for revenue growth.
• Oversee P&L, including expenses, claims, and travel budgets.
• Participate in weekly operations meetings and provide location updates.

Skills

Leadership

Delivery/Installation

Communication

Bilingual (Spanish)

Data analysis

Education

Bachelor's degree in logistics/supply chain

Tools

Excel

MS Office

Job description

Company Profile:

Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.

Job Overview

The General Manager reports to the Regional Manager and oversees daily operations, ensuring compliance, efficiency, and revenue growth in appliance and furniture delivery. This role demands a strong leader with a resolute attitude, proven background in appliance delivery/installation and furniture delivery/assembly, and the ability to build team capabilities, foster client relationships, and align with company strategy. They inspire self-development, energize teams, and collaborate cross-functionally to exceed goals while embodying the company's culture.

Responsibilities and Duties

• Manage a fleet of independent delivery contractors, including recruitment, weekly performance reviews (service, profitability, claims, compliance), and structured skills checks to maintain and expand capabilities.
• Ensure daily compliance before tendering routes; monitor loadouts, routes, and conduct weekly field audits for client satisfaction and team development.
• Validate and correct in-home appliance/furniture installation procedures.
• Build and maintain client relationships through effective, timely communication, secure additional routes for revenue growth.
• Oversee P&L, including delivery/operating expenses, claims processes, travel, and budget goals.
• Achieve client policies and goals; participate in weekly operations meetings, client calls, and provide location updates to Regional Manager.

Skills/Requirements

• Proven leadership and motivational skills to drive performance.
• Hands-on experience in appliance/furniture final-mile delivery, installation, and assembly.
• Strong communication and relationship-building abilities; bilingual with Spanish highly preferred.
• Ability to thrive in time-constrained, metric-driven environments with quantitative root-cause analysis.
• Proficiency in Excel and MS Office.
• Bachelor's degree and 2-4 years in logistics/supply chain preferred.

Salary:

$90,000-100,000/year, DOE; plus, benefits and potential for bonus

Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.