Delivery Supervisor

Diakon Logistics, Inc.; Sandston (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Medical benefits

401(k) plan with match

Paid vacations and holidays

Job summary

A growing logistics company in Virginia seeks a Delivery Supervisor to oversee furniture and appliance deliveries. The ideal candidate will guide independent contractors and service representatives, ensuring operational success through effective team management and strong client relationships. Applicants should possess strong communication skills, be bilingual in Spanish, and have experience in logistics or supply chain management. The role offers a competitive salary and comprehensive benefits.

Qualifications

• Bilingual in Spanish is highly preferred.
• Strong customer service focus is essential.
• Able to stand/walk for extended periods.

Responsibilities

• Educate, assign, schedule, and coach support staff.
• Monitor performance and enforce policies/procedures.
• Build client relationships through effective communication.

Skills

Bilingual (Spanish highly preferred)

Excellent computer skills

Hands-on management

Effective verbal and written communication

High energy and skilled in time management

Education

Bachelor’s Degree and/or 2-3 years in logistics/supply chain

Tools

Excel

MS Office

Job description

Company Profile

Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.

Job Overview

Delivery Supervisors report to the General Manager and guide furniture/appliance deliveries by coaching and coordinating independent contractor carriers and Diakon service representatives. Candidates must be able to build team capabilities to execute company strategy, achieve departmental goals, while collaborating with corporate and client leadership. The perfect candidate embodies company culture, inspires innovation, models self-development, and actively motivates teams during execution.

Responsibilities and Duties

• Achieve objectives by educating, assigning, scheduling, coaching, and appraising support staff; communicate expectations, monitor performance, and enforce policies/procedures.
  • Meet financial and operational metrics.
  • Uphold performance standards.
  • Maintain a safe, secure work environment by enforcing standards and complying with regulations.
• Oversee daily operations including route monitoring, billing, claims, metrics, and reporting.
  • Build client relationships through effective communication and timely resolutions when issues arise.
  • Ensure work accuracy within deadlines to meet financial/operational standards.
  • Provide risk-minimizing solutions and hold the team accountable to client SOPs.

Skills/Requirements

• Bilingual (Spanish highly preferred).
• Excellent computer skills, including Excel and MS Office.
• Hands‑on management with strong customer service focus.
• Effective verbal and written communication, with relationship‑building awareness.
• High energy, deadline‑oriented, and skilled in time management.
• Bachelor’s Degree and/or 2‑3 years in logistics/supply chain preferred.
• Ability to stand/walk for extended periods.

Salary

Salary: $50,000 - $60,000/year, DOE; plus, benefits and potential for bonus

Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full‑time employees.