Daytime Restaurant General Manager

9461 Anna's House Corporate; Grand Rapids (MI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off (PTO)

Performance-based bonuses

Job summary

Anna’s House in Grand Rapids, MI is seeking an accomplished General Manager to lead our breakfast and lunch operation with a focus on hospitality, quality, and community engagement.

You will oversee daily operations, drive profitability, mentor a high-performing team, and partner with culinary and marketing teams to deliver memorable guest experiences while maintaining Brand standards in a fast-paced environment.

Qualifications

• 3+ years of proven General Manager experience in a high-volume, full-service restaurant.
• Demonstrated success in financial management, including P&L analysis, budgeting, and cost control.
• Exceptional leadership and team-building skills, with a track record of inspiring and developing staff.
• Deep understanding of restaurant operations, including inventory management, scheduling, POS systems, and facility maintenance.
• Unwavering commitment to exceptional customer service and creating memorable guest experiences.

Responsibilities

• Develop and execute a clear vision for Anna’s House's growth and success in Grand Rapids.
• Oversee all daily operations, from front-of-house service to production, ensuring quality, cleanliness, and food safety.
• Drive profitability by managing budgets, controlling costs, optimizing inventory, and identifying revenue opportunities.
• Recruit, hire, train, and mentor a high-performing team and foster a positive work environment.
• Ensure guests receive an extraordinary dining experience and address feedback proactively.
• Collaborate with culinary and marketing teams to maintain menu integrity and local marketing efforts.
• Ensure compliance with health codes and employment laws.

Job description

Are you a visionary leader with an unyielding passion for hospitality, operational excellence, and cultivating a thriving team? Do you dream of creating an unforgettable dining experience, one perfect breakfast at a time? Anna’s House is more than just a breakfast spot. It's a beloved institution in Michigan. We are known for our breakfast classics, commitment to locally sourced ingredients, and dietary inclusive menu. We've built a reputation for exceptional food and a dining experience that brightens our guests' entire day.

As we continue to grow, we're seeking an exceptional General Manager to take the helm and drive our success in the Greater Grand Rapids Area.

This isn't just about managing a restaurant. It's about leading a community, nurturing talent, and shaping the future of a cherished local establishment.

If you're ready to inspire, innovate, and elevate every aspect of a dynamic breakfast and lunch operation, then we want to hear from you!

What You'll Do (and excel at!)

• Strategic Leadership & Vision: Develop and execute a clear vision for Anna’s House's continued growth and success, enhancing our brand and market presence in the local area.
• Operational Mastery: Oversee all daily operations, from seamless front-of-house service to efficient heart-of-house production. You'll ensure unwavering adherence to our high standards of quality, consistency, cleanliness, and food safety.
• Financial Stewardship: Drive profitability by managing budgets, controlling costs, optimizing inventory, and identifying revenue-generating opportunities.
• Team Development & Culture: Recruit, hire, train, mentor, and motivate a high-performing team. Foster a positive, respectful, and engaging work environment where every team member feels valued and empowered to excel.
• Guest Experience Champion: Ensure every guest receives an extraordinary dining experience, consistently exceeding expectations. Proactively address feedback and build strong, lasting relationships with our loyal customer base.
• Menu & Quality Control: Collaborate with the culinary team to maintain menu integrity and ensure consistent food quality.
• Marketing & Community Engagement: Work with the Marketing Department to implement local marketing initiatives and build strong ties within the community (may require occasional evening attendance).
• Problem-Solving & Adaptability: Exhibit strong decision-making skills and the ability to effectively resolve challenges and adapt to the dynamic nature of restaurant operations.
• Compliance & Safety: Ensure full compliance with all local, state, and federal regulations, including health codes and employment laws.

What You Bring to the Table

• 3 years of proven General Manager experience in a high-volume, full-service restaurant, preferably in breakfast/lunch operations.
• Demonstrated success in financial management, including P&L analysis, budgeting, and cost control.
• Exceptional leadership and team-building skills, with a track record of inspiring and developing staff.
• A deep understanding of restaurant operations, including inventory management, scheduling, POS systems, and facility maintenance.
• Unwavering commitment to exceptional customer service and creating memorable guest experiences.
• Strong communication, interpersonal, and problem-solving abilities.
• Reliability, punctuality, dependability, and readiness to contribute to each shift.
• Proven ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• A passion for breakfast/lunch cuisine and the hospitality industry.

Why You'll Love Leading with Us

• Lead a beloved local establishment: Make a significant impact on a restaurant that is a true gem in the community.
• Autonomy and impact: You'll have the authority and resources to truly shape the restaurant's direction and success.
• Competitive salary and benefits package that includes health, dental, vision, PTO, and performance-based bonuses.
• Consistent early morning/daytime shifts: Get your workday done and enjoy your evenings!
• Opportunity for long-term career growth
• Be a part of a passionate and dedicated team committed to excellence and a positive work environment.