Daycare Manager

The Dog Stop; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Flexible schedule

Free uniforms

Opportunity for advancement

Job summary

The Dog Stop South LLC in Pittsburgh, PA is seeking a passionate Daycare Manager to lead our team and ensure every tail is wagging. This role offers a fast-paced, pet-friendly environment with opportunities to impact the lives of pets and their owners.

You will oversee daily operations, train staff, monitor dog behavior, and maintain high standards of care and customer service in a busy daycare setting.

Qualifications

• Experience leading a team in a pet-care or daycare setting is preferred.
• Strong communication and customer service skills are required.
• Knowledge of dog behavior and safety protocols is essential.

Responsibilities

• Oversee daily operations of the dog daycare facility to ensure a safe, clean, and welcoming environment
• Supervise, train, and schedule daycare staff to maintain high standards of pet care
• Monitor dog behavior and playgroups, ensuring proper temperament assessments and safe interactions
• Build and maintain strong relationships with pet owners through excellent customer service
• Manage facility inventory, supplies, and vendor relationships
• Handle customer inquiries, complaints, and feedback in a professional and timely manner
• Ensure compliance with health, safety, and sanitation protocols
• Track and report on key performance metrics including attendance, revenue, and staff performance

Skills

Leadership

Team management

Dog behavior knowledge

Customer service

Communication

Scheduling software

Safety & sanitation

Job description

About the Role

The Dog Stop South LLC in Pittsburgh, PA is looking for a passionate and organized Daycare Manager to lead our team and ensure every tail is wagging! This is a fantastic opportunity for a dog-loving professional who thrives in a fast-paced, fun environment and is ready to make a real impact on the lives of pets and their owners.

Benefits

• Employee discounts
• Paid time off
• Flexible schedule
• Free uniforms
• Opportunity for advancement

About the Role

The Dog Stop South LLC in Pittsburgh, PA is looking for a passionate and organized Daycare Manager to lead our team and ensure every tail is wagging! This is a fantastic opportunity for a dog-loving professional who thrives in a fast-paced, fun environment and is ready to make a real impact on the lives of pets and their owners.

Responsibilities

• Oversee daily operations of the dog daycare facility to ensure a safe, clean, and welcoming environment
• Supervise, train, and schedule daycare staff to maintain high standards of pet care
• Monitor dog behavior and playgroups, ensuring proper temperament assessments and safe interactions
• Build and maintain strong relationships with pet owners through excellent customer service
• Manage facility inventory, supplies, and vendor relationships
• Handle customer inquiries, complaints, and feedback in a professional and timely manner
• Ensure compliance with health, safety, and sanitation protocols
• Track and report on key performance metrics including attendance, revenue, and staff performance

Requirements

• Prior experience in a pet care, animal services, or daycare management role preferred
• Strong leadership and team management skills
• Knowledge of dog behavior, breeds, and basic animal first aid
• Excellent communication and customer service abilities
• Ability to multitask and problem-solve in a dynamic, hands-on environment
• Comfortable working with dogs of all sizes and temperaments
• Basic computer skills for scheduling, reporting, and client communication

About Us

The Dog Stop South LLC is Pittsburgh's go-to destination for premium dog daycare, boarding, grooming, and more — because every dog deserves a great day! We are dedicated to providing a safe, fun, and loving environment where dogs thrive and owners have total peace of mind. Our team is passionate about animals and committed to creating a workplace culture that is as rewarding as it is enjoyable.