Day-Shift Medical Office Specialist | Patient Care

HCA Healthcare, Inc.; Austin (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Tuition assistance

Fertility and family building

Job summary

HCA Healthcare, Inc. in Austin, TX is seeking a Medical Office Specialist to provide clerical support and ensure high-quality, efficient patient care. You will welcome patients, verify information, and manage registration and payments.

The role offers daytime hours and a collaborative team environment focused on patient-centered care. Prior medical office and EHR experience are preferred but not mandatory.

Qualifications

• One to Three years of experience in a medical office setting is preferred
• High School Diploma or GED Required
• Experience using an EHR system is highly preferred
• Experience working in specific specialty is preferred

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers
• Scheduling, canceling, and rescheduling patient appointments
• Checking in patients and properly documenting registration
• Insurance verification and verification of patient demographics
• Filing and retrieving medical records/files
• Copying and faxing duties
• Collecting co-pays and cash from patients, getting authorization on credit cards
• Entering charges, payments, and balancing the day on the computer
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
• Perform other duties as required

Education

High School Diploma or GED

Tools

EHR system

Job description

HCA Healthcare, Inc. in Austin, TX is seeking a Medical Office Specialist to provide clerical support and ensure high-quality, efficient patient care. You will welcome patients, verify information, and manage registration and payments.

The role offers daytime hours and a collaborative team environment focused on patient-centered care. Prior medical office and EHR experience are preferred but not mandatory.