Day Center Support Staff (On-Call)

Northwest Human Services, Inc; Salem (OR); On-site; USD 20,664 - 27,552; Part time

Job summary

Northwest Human Services, Inc. in Salem, OR seeks a Day Center Support Staff member to help provide a safe, welcoming environment for clients and assist with daily operations and service delivery.

You will use empathy, active listening, and trauma-informed care to connect individuals with housing, healthcare, and other community resources as part of an integrated team serving people experiencing homelessness.

Qualifications

• High school diploma or equivalent.
• Valid Oregon driver's license and proof of automobile insurance.
• CPR/First Aid Certification.
• Food Handler Card.
• Bilingual English/Spanish preferred.

Responsibilities

• Welcome and engage clients with compassion, professionalism, and respect.
• Help maintain a safe, supportive, and trauma-informed environment during daily operations.
• Connect clients with community resources, services, and referrals.
• Support daily program operations, facility cleanliness, and shared spaces.
• Monitor the safety and security of the day center while reinforcing program expectations.

Skills

Empathy

Active listening

Trauma-informed care

Interpersonal communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Valid Oregon driver's license

CPR/First Aid Certification

Food Handler Card

Bilingual English/Spanish preferred

Job description

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

Day Center Support Staff

Location: 694 Church St. NE | Salem OR 97301

Job Status: On-Call

If you're passionate about serving your community, building relationships, and making a positive impact, we'd love to meet you.

Position Overview

As a Day Center Support Staff member, you'll provide direct support to clients by maintaining a safe, welcoming environment while assisting with daily operations and service delivery. Through empathy, active listening, and trauma-informed care, you'll help connect individuals with community resources, encourage personal responsibility, and support access to housing, healthcare, and other essential services. You'll work as part of an integrated team committed to improving the lives of people experiencing homelessness.

Key Responsibilities

• Welcome and engage clients with compassion, professionalism, and respect.
• Help maintain a safe, supportive, and trauma-informed environment during daily operations.
• Connect clients with community resources, services, and referrals.
• Support daily program operations, facility cleanliness, and shared spaces.
• Monitor the safety and security of the day center while reinforcing program expectations.

Qualifications

• High school diploma or equivalent
• Valid Oregon driver's license and proof of automobile insurance
• CPR/First Aid Certification
• Food Handler Card
• Bilingual English/Spanish Preferred.

Why Join NWHS?

AtNWHS,your work matters! Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.

To Apply

To join our team please visit our website Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at [e-mail] | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.