Day Center Support Staff (On-Call)

Northwest Human Services, Inc.; Salem (OR); On-site; USD 22,041 - 30,307; Full time

Job summary

Northwest Human Services, Inc. is seeking a Day Center Support Staff member in Salem, OR. You will help provide a safe, welcoming environment and assist with daily operations to support housing, healthcare, and other essential services for people experiencing homelessness.

The role emphasizes empathy, active listening, and trauma-informed care while connecting clients to community resources and working as part of an integrated team.

Qualifications

• High school diploma or equivalent is required.
• Valid Oregon driver’s license with proof of automobile insurance.
• CPR/First Aid certification is required.
• Food Handler Card is required.
• Bilingual English/Spanish preferred.

Responsibilities

• Welcome and engage clients with compassion and respect.
• Maintain a safe, trauma-informed environment during daily operations.
• Connect clients with community resources and referrals.
• Support daily program operations and keep shared spaces clean.
• Monitor safety and security of the day center and enforce rules.

Skills

CPR/First Aid Certification

Food Handler Card

Bilingual English/Spanish

Valid Oregon driver's license

Education

High school diploma or equivalent

Job description

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

DAY CENTER SUPPORT STAFF

Location: HOAP Day Center, 694 Church St. NE | Salem OR 97301

Job Status: On-Call

If you're passionate about serving your community, building relationships, and making a positive impact, we'd love to meet you.

POSITION OVERVIEW:

As a Day Center Support Staff member, you\'ll provide direct support to clients by maintaining a safe, welcoming environment while assisting with daily operations and service delivery. Through empathy, active listening, and trauma-informed care, you\'ll help connect individuals with community resources, encourage personal responsibility, and support access to housing, healthcare, and other essential services. You\'ll work as part of an integrated team committed to improving the lives of people experiencing homelessness.

KEY RESPONSIBILITIES:

• Welcome and engage clients with compassion, professionalism, and respect.
• Help maintain a safe, supportive, and trauma-informed environment during daily operations.
• Connect clients with community resources, services, and referrals.
• Support daily program operations, facility cleanliness, and shared spaces.
• Monitor the safety and security of the day center while reinforcing program expectations.

QUALIFICATIONS:

• High school diploma or equivalent
• Valid Oregon driver\'s license and proof of automobile insurance
• CPR/First Aid Certification
• Food Handler Card
• Bilingual English/Spanish Preferred.

Why Join NWHS?

At NWHS, your work matters! Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.