Datacenter Technician

BridgeSource Utilities Solutions; Town of Texas (WI); On-site; USD 42,000 - 68,000; Full time

Job summary

Bridge Source Utilities Solutions is seeking Data Center Technicians to monitor critical infrastructure, troubleshoot issues, and drive reliability across multiple centers. You will build automation, analyze incidents, and collaborate with teams to optimize capacity and performance.

The role requires strong technical aptitude and hands-on server experience, with training provided. Willingness to travel to data centers and support after hours is expected.

Qualifications

• Computer training or strong technical aptitude.
• Strong problem-solving and analytical skills.
• Experience with receiving, tracking and managing inventory.
• 6 months+ of experience in data center environments.

Responsibilities

• Monitor and maintain critical data center systems (power, cooling, network).
• Handle escalated customer support issues with SLA alignment.
• Design and implement automation scripts to optimize processes.
• Conduct root cause analysis for major incidents and propose long-term fixes.
• Collaborate with cross-functional teams for capacity planning and infrastructure optimization.
• Be flexible with shifts and on-call responsibilities.

Skills

Technical aptitude

Problem solving

Analytical skills

Inventory management

Data center experience

Server hardware knowledge

Education

Technical certifications

Tools

Fiber cabling

Routers and switches

Job description

Open to Entry Level (6 mos +) AND Senior Candidates

Location(s):

West Texas, North Carolina and West Virginia

About Us

Bridge Source Utilities Solutions is a Smart Grid Advisory & Strategic Staffing Solutions firm focused on advising multinational Utilities, Power Generation, and Data Center markets. Founded in 2012 with the vision to assist companies and resources to develop a clear path for achieving their goals, BridgeSource provides advice and a connected workforce in the areas of Grid Modernization, technology Transformation, Data Center Operations, Project Management, Change adoption, Distribution Operations, and Capital Investment Planning.

Position Overview

Our client provides cost-effective, high-performance infrastructure for AI start-ups and large Enterprise customers. They enable AI-focused companies to achieve superior results by reducing the complexity of AI development. Their Hyperscale GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

Our Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. You’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role

We’re looking for Data Center Technicians that have good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data center infrastructure. You are comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment.

• You’re comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done.
• You have the understanding and skillset to grasp technical concepts and problems quickly
• You have strong analytical skills
• You’re a doer who is extremely organized and diligent
• You’re a self-starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly
• You are willing to learn – TRAINING WILL BE PROVIDED

KEY RESPONSIBILITIES

• Monitor and maintain critical systems like power, cooling, and network connectivity.
• Handle escalated customer support issues, providing solutions aligned with business SLA requirements
• Design and implement automation scripts and tools to optimize processes.
• Conduct root cause analysis for major incidents and recommend long-term fixes.
• Collaborate with cross-functional teams for capacity planning and infrastructure optimization.
• Flexibility to work shifts, respond to critical incidents during out of business hours, and be on-call as required.
• Ability to adapt to customer-driven demands, such as providing specialist support after core business hours
• Availability to travel to additional data centers and to assist with deployments, trouble shouting and operational tasks and attendance of supplier related training courses

QUALIFICATIONS

• Computer training or strong technical aptitude
• Strong problem-solving and analytical skills.
• Experience with receiving, tracking and managing inventory
• 6 moths + of experience in data center environments.
• Any technical certifications
• Exposure to large scale Data Center environments
• Hands-on server experience at a tech org
• Experience with Fiber cabling, routers and switches

Nice to Have

• Experience with Nvidia GB200/300 Series technology or liquid-to-the-chip cooling