Datacenter Technician

Insight Global; Milwaukee (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Data Center Technician to join their team. In this role, you'll be responsible for monitoring software and performing critical setups and diagnostics in a fast-paced data center environment. Your expertise will ensure that all hardware functions optimally, supporting vital business operations. This position offers an exciting opportunity to work with cutting-edge technology and contribute to a collaborative team focused on delivering top-notch IT services. If you have a passion for technology and a knack for problem-solving, this role is perfect for you!

Qualifications

• 3+ years of experience in IT support or related technology.
• Basic knowledge of computer hardware and components required.

Responsibilities

• Monitor software and perform startups/shutdowns of data center equipment.
• Diagnose issues and replace faulty components as needed.

Skills

Diagnostics and troubleshooting

Monitoring software

Hardware support

Quality checks

Education

High school diploma or GED

Tools

IT equipment

Servers

Job description

Job Title: Data Center Technician

Summary:

The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

Required Qualifications:

• 3+ years experience required
• Basic knowledge of computer hardware, servers, and components. Required: 1+ year(s) experience supporting IT equipment or related technology.
• Flexibility to work non-standard business hours that may include weekends and/or holidays.
• High school diploma, GED, or equivalent

Seniority Level

Associate

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and IT Consulting