Deskside Support Technician

KTek Resourcing; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology staffing firm seeks an experienced Active Directory Administrator to support migration calls and manage AD operations. This position requires strong knowledge in Active Directory concepts, migration projects, and excellent communication skills. Ideal candidates must have over 7 years of IT experience with at least 5 years in Active Directory administration. Responsibilities include coordinating SLA levels, designing AD implementations, and managing documentation tasks.

Qualifications

• Must have 7+ Yrs of IT Experience and 5 years in AD Administration.
• Strong knowledge of Active Directory configuration and concepts.
• Experience in testing and implementing security patches from Microsoft.

Responsibilities

• Support level 3 Migration calls of Active Directory during business hours.
• Coordinate with other teams and manage SLA and QOS levels.
• Design and plan Active Directory and Hyper V implementations.

Skills

Active Directory concepts

Migration and consolidation

Windows Server 2003

Windows Server 2008

Communication Skills

Documentation

Tools

ADMT

Quest

Job description

Overview

Job Title: Active Directory Administrator

Location: Phoenix, AZ

Duration: 6+ Months

Responsibilities

• Support day-to-day aspects of the level 3 Migration calls of Active Directory during business hours
• Meet the SLA and QOS level
• Coordinate with other teams
• Escalation of all pending and failed calls
• Update the knowledge base and documentation
• Designing and planning of AD and Hyper V
• Migration and consolidation of Active Directory
• Provide L3 level support on AD, Monitoring and Reporting
• Experience in Testing and implementing security patches released by Microsoft
• Implementation and Maintenance Migration Windows 2000, Windows 2003 to Windows 2008
• Good Knowledge in Documentation for Installation, Testing, deployment and troubleshooting Windows servers
• Experience in Testing and implementing security patches released by Microsoft

Technical Requirements

• Strong knowledge of active directory concepts and configuration, i.e. need to understand membership in security groups, inherited groups, OU structure, etc.
• Knowledge of Windows Registry, including knowledge of modifying system registry to support installed applications and document configuration changes.
• Good knowledge on Windows NT 4.0, Windows 2000, Windows 2003 & Windows 2008 including Active Directory.
• Excellent skills on Windows 2003 and Windows 2008 designing & planning
• Hands on experience on migration and consolidation project
• Experience on Merger and Demerger of active directory Environment
• Expert on migrations tools (e.g. ADMT, Quest etc.)
• Good experience on Security translation
• Good understanding on reporting tools
• Good experience user training and documentation
• Should have expertise in backup products
• Should have worked with more than one patching & antivirus tools
• Good communications Skills, Interpersonal and willingness to excel and performance oriented

Soft Skills

• Excellent communication and conversation skills (Verbal and Written)
• Good working knowledge of MS OFFICE (Including MS Project and Visio)
• Should have a great customer handling skills
• Able to handle unforeseen situations
• High level of acceptance

Years of Experience

• Must have 7+ Yrs of IT Experience and 5 years in AD Administration.