Database Service Manager

Dow; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Base pay and bonus opportunity

Wellbeing programs

Retirement program and 401(k) matching

Employee stock purchase program

On-site fitness facilities

Job summary

Dow is seeking a Database Service Manager to architect and lead our database platform solutions in a hybrid environment. The role focuses on SQL Server, Oracle, and modern databases across on-prem and cloud deployments, requiring collaboration with IT leaders and EA teams.

You will drive HA/DR architectures, manage licensing, and support audits while leveraging AI tooling to automate operations. Relocation assistance is not provided.

Qualifications

• Bachelor's degree or military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant or 8 years of experience in lieu of a bachelors degree.
• Minimum of 5 years of professional experience in a closely related field.
• U.S. work authorization required; no visa sponsorship for this position.

Responsibilities

• Architect and lead database platform solutions for Dow.
• Collaborate with DB IT Leader and Enterprise Architecture to develop the database technologies roadmap.
• Design and implement backup/recovery, high availability, and disaster recovery for database systems.
• Partner with Database Managed Services to ensure optimal solutions and timely operations.
• Manage Change, Incident and Problem tickets per SLAs.
• Collaborate with Cloud and On-prem platforms, Developers, Network, Security teams to deliver solutions with low TCO.
• Maintain Dow's database inventory and licensing needs.
• Support audits and assess new database solutions.

Skills

SQL Server

Oracle RDBMS

Azure Cloud

Cosmos DB

Windows/Linux OS

Networking & Security

Education

Bachelor's degree or military experience (US E5 or equivalent)

Job description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About You And The Role

Dow has an opening for a Database Service Manager located in Midland, MI or Houston, TX.

The primary responsibilities of this role include architecting and leading database platform solutions for Dow. Job requirements include, but are not limited to:

• Research, analyze and implement state-of-the-art RDBMS (SQL Server, Oracle and others) and other Database Technologies (Columnar, NoSQL / Graph etc.) to cater to Dow’s IT applications needs. Expertise in executing such responsibilities for on-premise, cloud and hybrid environments is a must.
• Collaborate with the Database IT Leader and Enterprise Architecture teams to develop and maintain database technologies roadmap.
• Architect, Design and Implement modern database solutions relating to backup / recovery, HA (High Availability), DR (Disaster Recovery) and other day-to-day activities such as Installation, Patching, Upgrades etc.
• Partner with Database Managed Services provider to ensure that optimal database solutions and all day-to-day operational tasks are delivered in a timely and efficient manner.
• Partner with Database Managed Services and ensure that all Change, Incident and Problem Management tickets are handled as per SLAs (Service Level Agreements)
• Collaborate with Cloud and On-premise Platform, Developers, Network, Security and other teams and ensure that database solutions are delivered as per Dow’s standards (which will continue to evolve over time) at the lowest TCO (Total Cost of Ownership) and are performant.
• Become a focal point for maintaining Dow’s database inventory and diligently handle current and future licensing needs
• Become a focal point for database related internal and external audits, as and when necessary.
• Assist IT Leadership team in assessing new solutions, vendor proposals etc.
• Be proficient in utilizing modern AI tools and methods, and automate database related activities while ensuring that all security, data protection and performance levels are correctly met.

Qualifications

• A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant or 8 years of experience in lieu of a bachelors degree.
• Minimum of 5 years of professional experience in a closely related field.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Your Skills

• Database Platforms: Proficiency with Microsoft SQL Server, Oracle RDBMS technologies is required. Experience with a major cloud provider (Azure Cloud database platform preferably) is required. Exposure to SAP HANA and other modern databases (Azure Cosmos etc.) is a definite plus.
• Operating systems (OS): Proficiency with underlying OS (Windows, Linux) and industry standard backup / recovery solutions, as they pertain to database platforms is a must.
• Networking and Security: Strong understanding of basic network and security concepts, with special emphasis on modern cloud features is required.
• General: Strong communications, analytical and troubleshooting skills.

Note: relocation assistance is not provided with this role.

Benefits – What Dow Offers You

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.