Database Manager

Keystone Shipping Co.; Bala Cynwyd (PA); On-site; USD 110,000 - 140,000; Full time

Job summary

Keystone Shipping Company seeks an experienced IT Database Manager to oversee database environments, security, performance, and strategic development across shore-side offices and vessel assets. You will lead database administration while aiding broader IT infrastructure, cybersecurity, and end-user support initiatives.

The role requires hands-on leadership, strong SQL Server expertise, ERP familiarity, and collaboration with cross-functional teams to align data strategies with business goals.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum seven (7) years of IT experience.
• Minimum of five (5) years of database administration experience in an enterprise environment.

Responsibilities

• Administer, monitor, maintain, and optimize company database systems.
• Ensure enterprise databases are available, secure, and high-performing.
• Develop backup, recovery, and disaster recovery procedures.

Skills

SQL Server

Database design

Backup & DR

ERP systems

Active Directory

TCP/IP Networking

NSE/Nautical Systems

Azure Cloud

Windows Server

PowerShell

M365 Admin

Azure Virtual Desktop

Citrix

Education

Bachelor's degree in Computer Science/IT/IS

Tools

Citrix

Azure Virtual Desktop

Terminal Services

Docmap

Intune

Job description

Keystone Shipping Company is seeking an experienced and highly motivated IT Database Manager to oversee the administration, security, performance, and strategic development of the company's database environments and related business systems. This role combines technical database expertise with IT leadership responsibilities to ensure the availability, integrity, security, and performance of critical company data across shore-side offices and vessel assets. This position requires a hands‑on leader capable of managing database environments while assisting with broader infrastructure, cybersecurity, and end‑user support initiatives.

Position Responsibilities

Database Administration & Data Management

• Administer, monitor, maintain, and optimize company database systems.
• Ensure all enterprise databases are continuously available, at peak performance, maintain integrity, and always secure.
• Develop and maintain database backup, recovery, and disaster recovery procedures.
• Monitor database performance and implement tuning strategies to improve efficiency.
• Manage database upgrades, patches, and maintenance activities.
• Support ERP applications and other database‑driven business systems.
• Develop standards for database design, data governance, and documentation.
• Create and maintain database architecture diagrams, procedures, and technical documentation.
• Ensure data security and compliance with company and regulatory requirements.
• Coordinate database‑related projects, upgrades, and system implementations.
• Develop and refine IT best practices, policies, and procedures.
• Assist with budgeting, planning, and reporting for database and infrastructure initiatives.
• Participate in strategic technology planning and roadmap development.

Infrastructure & Systems Support

• Collaborate with infrastructure teams to support Microsoft 365, Active Directory, ABS Nautical Systems Enterprise (NSE), Docmap, virtualization, and cloud environments.
• Support server, storage, networking, and application environments that interact with database platforms.
• Assist with endpoint management, patching, vulnerability remediation, and system maintenance.
• Manage database connectivity and integrations across enterprise systems.
• Support remote offices and vessel‑based technology systems as required.

Security & Compliance

• Implement database security standards and access controls.
• Monitor systems for vulnerabilities and participate in security incident response activities.
• Ensure proper auditing, monitoring, and logging of database environments.
• Assist with cybersecurity initiatives and remediation efforts.
• Support compliance audits and data retention requirements.

User Support & Service Delivery

• Serve as the escalation point for database and application‑related issues.
• Work closely with users to identify business needs and develop technology solutions.
• Respond to and resolve technical issues while maintaining a high level of customer service.
• Participate in on‑call support and after‑hours maintenance as necessary.

Knowledge, Skills, and Abilities

Required Technical Skills

• Strong experience administering Microsoft SQL Server and/or other enterprise database platforms.
• Strong understanding of database design, normalization, performance tuning, and query optimization.
• Experience with backup, recovery, replication, and disaster recovery technologies.
• Experience supporting ERP systems and associated databases.
• Microsoft 365 administration experience including Exchange, SharePoint, and Intune.
• Experience with Active Directory and identity management.
• Understanding of TCP/IP networking and troubleshooting.
• Understanding of DNS, routing, firewalls, and enterprise networking concepts.
• Experience with Citrix, Azure Virtual Desktop (AVD), and/or Terminal Services environments.
• Experience with operating system administration including Windows Server environments.
• Familiarity with cloud database technologies and hybrid environments.

Leadership & Professional Skills

• Strong communication skills, with the ability to connect technical and non‑technical IT teams across departments.
• Strong organizational and project management skills.
• Ability to prioritize multiple initiatives and manage competing deadlines.
• Excellent written and verbal communication skills.
• Ability to explain complex technical concepts to non‑technical audiences.
• Strong analytical, troubleshooting, and problem‑solving abilities.
• Demonstrated customer service orientation and commitment to service excellence.
• Ability to work independently while also collaborating effectively with team members.
• Strong attention to detail and process improvement mindset.
• Self‑motivated with a continuous learning attitude and willingness to assume new responsibilities.

Preferred Qualifications

• Experience supporting maritime, transportation, logistics, or industrial business systems.
• Experience with Nautical Systems Enterprise (NSE) software.
• Experience with Microsoft Azure data services and cloud platforms.
• Experience with PowerShell scripting, SQL automation, and system integration development.
• Experience with cybersecurity and vulnerability management programs.
• Knowledge of business intelligence, reporting, and data analytics platforms.

Preferred Certifications

• Microsoft SQL Server Certifications
• Microsoft Certified Systems Administrator (MCSA/MCSE)
• Microsoft Certified IT Professional (MCITP)
• VMware VCP
• Security+ or equivalent cybersecurity certification

Credentials and Experience

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Database Administration, or related field.
• Minimum of seven (7) years of progressive IT experience.
• Minimum of five (5) years of database administration experience in an enterprise environment.
• Experience managing technology projects and leading technical initiatives.
• Equivalent combination of education, experience, and certifications may be considered.
• Based at Keystone Shipping Company's corporate headquarters in Bala Cynwyd, Pennsylvania.
• Work in office 4 days per week and one day remote per week.
• Occasional travel may be required.
• Physical requirements may include lifting equipment up to 60 pounds, assisting with installation or removal of IT hardware when necessary, and climbing ship’s embarkation and accommodation ladders in the maritime environment.