Database Administrator Jr. – Banner Service

Gwinnett Technical College; United States; On-site; USD 67,000 - 82,000; Full time

Job summary

Gwinnett Technical College is seeking a Database Administrator Jr. – Banner Service to support the Banner SIS system.

The role involves assisting with design, implementation, and maintenance of the Banner database environment, and providing user support across campus. The candidate should have a Certificate or Associate degree and at least one year of experience with DBMS design and implementation, preferably with Oracle or Microsoft SQL.

Qualifications

• Certificate or Associate degree in a related field and one year of experience with DBMS design, implementation, and support.
• Experience may substitute for certifications on a year-for-year basis.
• Preferred: two years with Ellucian Banner products and two years Linux experience.

Responsibilities

• Develop a deep understanding of the Banner SIS system.
• Assist in integration of third party solutions into Banner SIS.
• Assist in applying patches and upgrades to Banner SIS.
• Generate scheduled and ad-hoc reports from Banner SIS.
• Provide user training and technical assistance to users.
• Assist in project work plans and schedules for development and support of systems.

Skills

SQL queries

Project management

End-user support

Communication skills

Education

Certificate or Associate degree in related field

Tools

Oracle

Microsoft SQL

Linux

Ellucian Banner

Tableau

VMware Vsphere

Apache Tomcat

PowerShell

Job description

Job Title

Database Administrator Jr. – Banner Service

Agency

Gwinnett Technical College

Job Requisition ID

JR0000007531

Compensation

$74,880.00/YR

Employment Terms

This is a full-time benefitted position in the Technology and Operations Division that reports to the Database Administrator Sr.

Schedule

This is a 40hr position that works primarily at the Lawrenceville campus but may occasionally work on the Alpharetta North-Fulton Campus.

Minimum Qualifications

• Certificate OR Associates degree in a related field and one (1) year of experience working with DBMS design, implementation and support using Oracle, Microsoft SGL, or other industry standard DBMS OR one (1) year of experience working with DBMS design, implementation and support using Oracle, Microsoft SQL or other industry standard DBMS.
• Note: Experience may substitute for certifications on a year-for-year basis.

Preferred Qualifications

• A minimum of two years’ experience with Ellucian products such as Banner, Experience, Ethos, Banner Event Publisher, Degree Works (not including any experience obtained while a student)
• A minimum of two years’ experience using Linux
• A minimum of two years’ experience developing Oracle SQL queries
• Ability to manage multiple and time sensitive projects simultaneously
• Demonstrated ability to work independently with minimal supervision, proactively identify and communicate issues, and take initiative to ensure problems and potential risks are brought to management’s attention in a timely manner.
• Demonstrated technical proficiency combined with experience providing direct support to end users of varying technical abilities.
• Ability to explain technical concepts in clear, understandable terms, troubleshoot issues collaboratively, and communicate effectively with nontechnical users.
• Familiarity with current versions of Mac OS and Windows
• Familiarity with web application servers such as Apache Tomcat
• Familiarity with virtualization software such as VMWare Vsphere
• Familiarity with business intelligence tools such as Tableau
• A minimum of two years’ experience developing scripts (Linux Shell and/or Windows PowerShell)

Job Description Summary

This position manages one or more projects in collaboration with departments across the college and tracks progress toward established goals and objectives. Assists with management of multiple databases to meet the information needs of the institution including designing, securing, implementing, and maintaining the Ellucian Banner Student database management system (DBMS). Employee is responsible for maintaining a consistent, high quality, customer-focused orientation when conducting business and providing services to all internal and external customers.

Competencies

• Demonstrate strong problem-solving skills and self-starter attitude
• Use operating system and database tools to troubleshoot and resolve operational and integration issues.
• Use SQL to build and maintain complex queries/procedures for data analysis and data extraction.
• Perform database and application builds in various production and non-production environments using established methods and procedures (SQL, PL/SQL, Ansible, Shell Scripts).
• Experience working with Windows Server, Linux, Oracle, SQL, PL/ SQL.
• Excellent Oral and written communication.
• Excellent interpersonal relations and effective problem-solving methods.
• Experience analyzing data and situations for accurate assessment
• Knowledge of the college philosophy and objectives as they relate to performance.
• Ability to work effectively with minimal supervision.

Duties/Responsibilities

• Develop a deep understanding of the Banner SIS system. (10%)
• Assist in the integration of solutions using third party software into the Banner SIS. (10%)
• Assist in applying patches/upgrades to the Banner SIS. (20%)
• Communicate effectively between internal and external customers. (5%)
• Assist Database Administrator with Banner SIS day-to-day operations. (10%)
• Elicit requirements using interviews, business process descriptions, use cases, scenarios, and analysis for automation tasks involving Ellucian Banner. (20%)
• Assist with generating scheduled and ad-hoc reports from Banner SIS. (10%)
• Assist with training and technical assistance to users. (2%)
• Participate in implementation of project work plan and schedules for the development and support of systems. (1%)
• Conduct complex and/or comprehensive research using a variety of resources to complete, prepare, assemble, process and/or generate reports, processes, and other documentation, or to respond to inquiries, questions, problems, or requests for Banner and Blackboard. (1%)
• Maintain knowledge of current trends and developments in the field by reading appropriate books, journals, and other literature and attending related seminars and conferences; applies pertinent new knowledge to performance of responsibilities. (1%)
• Develop, maintain, and foster effective working relationships. (1%)
• Manage one or more complex projects with full accountability for outcome. (1%)
• Prepare project timelines, reports and other documents for management, staff, and outside customers as requested. (1%)
• Assist in the development, review, revision, interpretation, and/or implementation of policies, procedures, standards, and guidelines as they pertain to Banner Staff & Faculty Forms. (1%)
• Act as liaison between multiple parties to identify solutions to problems. (1%)
• Analyze data, identifies gaps in plan verses actual, and recommend or implement solutions. (1%)
• Oversee efficiency of projects and implements changes as needed to meet goals. (1%)
• Maintain required documentation. (1%)
• Provide user training and technical assistance (1%)
• Travel as required for meetings and training. (1%)

Physical Demands

Frequency (N)Never, (O)Occasionally or (C)Constantly Requires operation, access, or control of financial resources.(N) Requires having a P-Card.(N) Driving is a responsibility of this position.(O) This position will have direct interaction or care of children under the age of 18 or direct patient care. (N) This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications).(O) This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. (C) This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. (N) This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. (N) This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. (C) This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. (N) Operating motor vehicles or heavy equipment with or without reasonable accommodation. (N) Noisy environments. (N) Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. (N) Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. (N) Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. (N) Work in outdoor elements such as precipitation and wind. (N) Assessing the accuracy, neatness and thoroughness of the work assigned. (C)

Equal Employment Opportunity

As set forth in its student catalog, Gwinnett Technical College complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

The following person has been designated to manage inquiries regarding the non-discrimination policies: Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100/A, Room 515, Lawrenceville, GA 30043, 678-226-6691, [e-mail].

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Company Overview

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.