Data Support Analyst (India)

Kard; United States; Remote; USD 28,000 - 39,000; Full time

Benefits offered by this job

Flexible PTO

Observance of US Federal Holidays

Health, Dental and Vision Insurance

401k with employer match

WFH setup reimbursement

Offsites for planning and team events

Job summary

Kard is seeking a Data Support Analyst to join our Data team. You will be the primary contact for ad-hoc data requests from Sales and internal teams, translating business questions into accurate data outputs and providing timely insights.

The role involves using SQL, Databricks, Count, and spreadsheets to investigate questions, resolve basic data issues, and support routine data operations. Strong communication and attention to detail are essential.

Qualifications

• 3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role.
• Strong SQL skills and experience using data to answer business questions and troubleshoot issues.
• Experience with modern data and analytics tools; familiarity with Databricks or Count is a plus.
• Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis.
• Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders.
• Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams.

Responsibilities

• Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets
• Work with stakeholders to clarify business questions, define requirements, and deliver clear, accurate answers
• Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues
• Resolve straightforward issues independently and escalat e more complex problems with clear documentation and supporting evidence
• Support routine data maintenance, validation, and other operational data needs
• Identify recurring requests that can be addressed through reusable queries, reports, documentation, or self-service resources

Skills

Data analysis

BI & analytics

Stakeholder communication

Attention to detail

Service-oriented

Tools

SQL

Databricks

Count

Spreadsheets

Job description

Kard is building commerce media infrastructure that connects financial institutions, financial-services platforms, and merchants through data and merchant-funded rewards. As our reach expands, we are building for a step-change in scale, and for opportunities ranging from more relevant rewards and marketer intelligence to new commerce and distribution models.

About the Role

Note: We are currently only able to hire candidates residing in India for this fully remote position.

Kard is looking for a detail-oriented, service-minded Data Support Analyst to join our Data team. This role will serve as a primary point of contact for ad-hoc data requests from Sales and other internal teams, helping stakeholders access, understand, and troubleshoot the data they need to work effectively.

The Data Support Analyst will use SQL, Databricks, Count, spreadsheets, and other internal tools to investigate questions, fulfill requests, resolve basic data issues, and support routine data operations. The ideal candidate is technically capable, responsive, and comfortable translating loosely defined business questions into accurate, useful data outputs.

Responsibilities:

• Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets
• Work with stakeholders to clarify business questions, define requirements, and deliver clear, accurate answers
• Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues
• Resolve straightforward issues independently and escalat more complex problems with clear documentation and supporting evidence
• Support routine data maintenance, validation, and other operational data needs
• Identify recurring requests that can be addressed through reusable queries, reports, documentation, or self-service resources

Desired Skills:

• 3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role
• Strong SQL skills and experience using data to answer business questions and troubleshoot issues
• Experience with modern data and analytics tools; familiarity with Databricks or Count is a plus
• Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis
• Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders
• Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams

Bonus points:

• Experience supporting Sales or other go-to-market teams
• Familiarity with CRM, pipeline, or revenue-related data
• Experience creating dashboards, reusable reports, or internal data documentation

Comp: $2,500 - $3,500 USD per month

Why Join:

Kard recognizes the unique value each of us brings to our collective success. As part of our remote-first team, you'll have the autonomy to influence our trajectory, actively contributing to the growth of our business and the evolution of our company culture. By embodying our core values of Initiative, Openness, and Humility, you will not only witness but directly foster an inclusive and dynamic work environment, from the executive level down.

Our competitive benefit plan includes:

• Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being
• Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only)
• Health, Dental and Vision Insurance
• 401k with employer match (US employees only)
• Coworking space and WFH setup reimbursement
• Company Offsites for planning, team-building, and networking

Kard is an equal opportunity employer and we actively encourage applicants of all genders, backgrounds, and experiences to apply. We believe that diverse perspectives enrich our workplace and drive our success.