Data Services Administrator

Rice; Houston (TX); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Rice University seeks a Data Services Administrator to coordinate check gifts, credit card gifts, securities, wires, and pledges for entry into the alumni/development database system. The role supports data reconciliation and project work for the Data Services team.

The ideal candidate will manage multiple tasks in a fast-paced environment, with strong communication and exceptional data quality focus. Hybrid in-office/remote work is available.

Qualifications

• Bachelor’s degree required; or equivalent experience.

Responsibilities

• Establishs complex recordkeeping procedures and cross-indexing.
• Maintains and integrates data from multiple sources to ensure data integrity.
• Uses software to manipulate and report complex data.
• Develops new tools for data collection and analysis.
• Correspond with data providers to resolve ambiguities and inconsistencies.
• Performs audits to ensure compliance with procedures.
• Selects appropriate formulas or applications based on data content.
• May provide administrative support.
• Performs other duties as assigned.
• Prepares logs of gifts for data entry and supports revenue data entry in the alumni/development system.
• Serves as SME for revenue data entry and processes revenue adjustments.
• Coordinates gift memo preparation and new gift fund requests.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Communication skills

Judgment and reasoning

Computer proficiency

Data entry experience

Education

Bachelor’s degree

Tools

Blackbaud CRM

ERP systems (Oracle, Workday)

Microsoft Office Suite

Windows environment

Data processing tools

Database reporting

Job description

Reporting to the Data Services Director, the Data Services Administrator is responsible for the day-to-day coordination, processing, and preparation of check gifts, credit card gifts, securities, wire transfers, and pledges for entry into the alumni/development database system. In addition, the Data Services Administrator provides support for reconciling gift transactions, as well as routine and project-based support for the Data Services team.

Ideal Candidate Statement:

The ideal candidate is comfortable working in a fast-paced environment, managing multiple tasks, and possesses strong verbal and written communication skills, as well as exceptional attention to detail, particularly regarding data quality.

Workplace Requirements:

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. Per Rice policy 440, work arrangements may be subject to change.

*Exempt (salaried) positions under FLSA are not eligible for overtime.

Minimum Requirements:

• Bachelor’s degree

  • In lieu of the education requirement, additional related experience above and beyond what is required may be substituted on an equivalent year-for-year basis.

• One or more (1+) years of experience in financial data entry and/or data management

Skills:

• Strong clerical, interpersonal, and organizational skills

• Excellent computer skills

• Ability to exercise judgment and apply basic reasoning skills

• Strong attention to detail

Preferences:

• Two or more (2+) years of related experience

• Experience in nonprofit and/or higher education settings

• Excellent organizational skills

• Excellent verbal and written communication skills

• Excellent customer service skills

• High levels of organization, accuracy, and time-management skills

• Ability to work with frequent interruptions

• Goal-oriented with the ability to prioritize a heavy workload

• Willingness to take ownership of assignments and follow through with minimal supervision

• Ability to maintain a high level of confidentiality

• Additional computer skills:

  • Experience with Blackbaud CRM or another advancement database system

  • Proficiency in database entry and reporting, online data processing, and general internet applications

  • Ability to utilize data tools to manage, analyze, and validate data

  • Experience working in a Windows environment

  • Proficiency in Microsoft Office Suite

  • Familiarity with ERP systems (Oracle, Workday, etc.)

Essential Functions:

• Establishes complex recordkeeping procedures, including cross-indexing by multiple factors and designing necessary forms

• Maintains existing databases and develops guidelines to ensure data integrity; may integrate data from multiple sources

• Utilizes computer applications to manipulate and report complex data

• Develops new tools to assist with data collection and analysis

• Works with data providers to discuss and clarify data ambiguities, inconsistencies, and other issues

• Performs audits of their own work or that of others to ensure compliance with established procedures

• Selects and applies appropriate formulas, computer programs, or applications based on data content

• May provide administrative support

• Performs other duties as assigned

Additional Functions:

• Prepares logs of check gifts, credit card gifts, securities, wire transfers, and pledges for data entry

• Serves as the subject matter expert for revenue data entry into the alumni/development database system

• Processes revenue adjustments

• Coordinates gift memo preparation

• Processes new gift fund requests and serves as a liaison with the Controller’s Office

• Oversees matching gift requests

• Prepares deposit vouchers for submission to the Bursar’s Office, as needed

• Reviews and distributes monthly pledge reminders

• Provides routine and project-based support for the Data Services team

• Proactively contacts campus partners to confirm information and ensure accuracy, as needed

• Maintains frequent contact with division staff and other university offices

• Works in an open-office environment

• Spends significant time working at a computer workstation

University HR | Benefits: https://knowledgecafe.rice.edu/benefits

Rice Mission and Values: Mission and Values | Rice University

Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University’s Human Resources Office via email at [e-mail] for support.

If you have any additional questions, please email us at [e-mail]. Thank you for your interest in employment with Rice University.